Spanish VIP Sportsbook Manager
Spanish VIP Sportsbook Manager
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Job Description
Our client a leading global igaming company is looking for a Spanish VIP Sportsbook Manager to join their team. The ideal candidate is a passionate and results-driven professionalwho excels at engaging with players and delivering exceptional service. As a VIP Manager your mission is to enhance and personalize the VIP player experience fostering long-term loyalty and maximizing player value.
This role is office based and is being offers a basic salary from 2000-5900 net monthly depending on experience up to 5000 BGN monthly bonus.
Role and Responsibilities
- Building and maintaining strong relationships with VIP players
- Analyzing player behavior and ensuring a personalized VIP experience that meets their needs
- Monitoring player performance and making informed decisions regarding bonus
- Resolving client issues promptly and effectively
- Ensuring compliance with relevant sportsbook regulations
- Meeting or exceeding KPI targets
Education Skills and Experience
- Native-level Spanish (written and spoken)
- Fluent English (C2 level)
- At least 2 years of experience in Sportsbook igaming including 1 year in VIP Management for the Spanish market (non-negotiable)
- In-depth knowledge of Sportsbook products and player behaviors
- Strong customer service and sales skills with a proactive approach
- Detail-oriented with excellent analytical skills
- Willingness to work shifts based on business needs
What the Company Offers
- Office-based in Sofia Bulgaria (no remote flexibility)
- Shifts are worked between the hours of 09:00-02:00 (no night shifts)
- Late shifts can be worked from home
- 2000-5900 net monthly salary (BGN)
- Comprehensive KPI-related bonus scheme of up to 5000 BGN monthly
- This role is NOT available on a remote or hybrid-remote basis but is FULLY office-based apart from late shifts
Apply with your CV in English por favor!
*JobMatchingPartner Limited is a recruitment agency licenced in Malta EU with licence no EA00340-2024. We act on behalf of clients based in Malta and elsewhere. JobMatchingPartner does not share your personal details with any third party without your written consent.
Employment Type
Full Time
