HR Operations Coordinator (NAMER time zone)
HR Operations Coordinator (NAMER time zone)
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Job Description
Location : Bengaluru remote
This role is aligned to working hours for theNAMER time zone (10:00 PM to 06:00 AM IST)
At LinkedIn our approach to flexible work is centered on trust and optimized for culture connection clarity and the evolving needs of our business. The work location of this role is remote meaning it will be performed from the designated home work location upon time of hire and any changes to this home work location requires a review of remote status and approval.
We are looking for a HR Operations Analyst to support our team in providing multiple services within the Hire to Retire lifecycle. You will serve as the first HR contact to manage day-to-day queries on HR policies and programs and provide support and coordination for established processes. Join us in changing the way the world works!
Responsibilities:
- Execute Tier 1 rhythm of the business HR Operations tasks
- Provide top notch HR support for LinkedIns employee base by answering their basic HR questions
- Meet established quality and resolution times for all assigned support
- Manage data with unwavering accuracy and attention to detail
- Proactively identify trends in support inquiries and provide recommendations for solutions
- Recognize when to escalate issues and follow applicable escalation and bug tracking protocols
- Ensure LinkedIn remains compliant with all relevant federal state and local legal requirements
- Help drive and mature the HR Operations employee self-service strategy by working with knowledge coach on updating / creating knowledge articles
- Understand how to follow and promote adherence to processes and policies
Qualifications :
Basic Qualifications:
- 3 year of HR operations or similar business experience
Preferred Qualifications:
- Understanding of HRMS ATS Workflow management tool & hire to retire processes
- Experience of working HR Shared services environment
- Ability to identify process gaps/. Improvement opportunities
- Knowledge & experience using Microsoft SharePoint
- Basic knowledge of Excel formulas & functionalities
- Good communication interpersonal skills
- Good problem solving and customer service skills
Suggested skills:
- Attention to detail
- Customer Service
- Communication
- Problem Solving
- Knowledge Management
Additional Information :
India Disability Policy
LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers including individuals with disabilities. For more information on our equal opportunity policy please visit Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: Work :
No
Employment Type :
Full-time
Employment Type
Full-time
