Program Manager (CBP Workforce Wellness)
Program Manager (CBP Workforce Wellness)
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$ 60000 - 80000
1 Vacancy
Job Description
Job Details
Description
JOB PURPOSE:
The Program Manager will oversee day-to-day operations of the Customs and Border Protection (CBP) Workforce Wellness program (WWP). This position ensured efficient execution of activities to include outreach health and wellness services case management physical fitness and nutrition planning scheduling of behavioral health services and coordination of services with community service partners. The Program Manager will also be responsible for understanding completing and reporting on all contract deliverables.
The Program Manager must understand Law Enforcement and their family members needs. They should also understand case management operations BH treatment and interventions and process improvement. This position will be a spokesperson for the program and capabilities of the CBP WWP.
Qualifications
ESSENTIAL JOB RESPONSIBILITIES:
- Oversee & support all operations for the CBP Workforce Wellness Program (WWP) including the accumulation of outcome data tracking and reporting Key Performance Indicators (KPIs) to leadership.
- Initiate guide and support staff with continuous quality and process improvement.
- Forecast budget planning and execute expenditures of program funds to achieve the projected financial outcomes.
- Collaboratively work with the specialized staff to monitor client need and implement new support services when indicated.
- Manage relationship with the Contract Officer (CO) and the Contract Officer Representative (COR)
- Oversee performance measurement capturing and reporting client outcomes and coordinating outreach events as appropriate.
- Track and complete funder deliverables audits surveys and compliance requirements.
- Participate in organize and train staff in established best practices.
- Manage Community Outreach and Communication to ensure CBP Employees and their family members take full advantage of the programs services.
- Represent Endeavors at conferences meetings of service providers within the community and liaising with other organizations at the local level to maintain partnerships and share work of the WWP.
- Other duties as assigned.
- Demonstrate Exceptional customer service in Everything you do by placing the child family Veteran or client first to support our mission to Empower people to build better lives for themselves their families and their communities.
ESSENTIAL QUALIFICATIONS:
EDUCATION: An Undergraduate Degree from an accredited college or university in a health sciences field (i.e. social work psychology healthcare administration) criminal justice field or in a related field; and five (5) years of progressively responsible experience in people management planning operations budgets and projects; OR any combination of experience and education that results in the required knowledge skill and abilities is required
EXPERIENCE: 5 years of experience with managerial/supervisory responsibilities and program level leadership experience is required. Experience across a range of modalities within social work or counseling. Experience with health and wellness/or suicide prevention experience working with a Military Veteran Law Enforcement and/or First Responder population experience in overseeing/ managing employer-based wellness programs and experience delivering training related to wellness behavioral health or suicide awareness OR any combination of experience and education that results in the required knowledge skills and abilities is required.
ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in
the employers sole discretion.
LICENSES: Drivers License with clear record. Active State clinical licensure.
VEHICLE: Must have daily use of a vehicle without prior notice.
OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must be available and willing to work nights weekends and holidays as required to meet business needs. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others. Employee should expect to work one evening a week and weekend days as needed to accommodate the operations.
Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination including harassment because of race color sex gender age religion national origin marital status sexual orientation gender identity genetic information disability military or veteran status or any other characteristic protected by law. We recruit hire employ train promote and compensate individuals based on job-related qualifications and abilities.
Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about an accommodation or need assistance with completing the application process please email or speak with your recruiter.
Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online please reach out to us at If you are chosen for an interview we will provide further details on how to request accommodations for the interview process.
Required Experience:
Manager
Employment Type
Full-Time
