Revenue Cycle Trainer

At American Vision Partners (AVP) we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems operational infrastructure and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center Southwestern Eye Center Retinal Consultants of Arizona M&M Eye Institute Abrams Eye Institute Southwest Eye Institute Aiello Eye Institute Moretsky Cassidy Vision Correction Wellish Vision Institute West Texas Eye Associates and Vantage Eye Center. We are focused on building the nations largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona New Mexico Nevada California and Texas including 25 ambulatory surgical centers.

At AVP we value teamwork providing exceptional experiences continuous improvement financial strength and hard work. We are committed to providing best-in-class patient care pioneering research and technology and most importantly rewarding and recognizing our employees!

As a Revenue Cycle Trainer youll be responsible for revenue cycle training from needs assessment to design and delivery independently applying adult education theory and knowledge of workflows and current technology. Youll develop design administer and manage the RCM new hire training programs system upgrade training and testing special projects quality assurance and compliance training.

• Develops curricula and delivers end-user training for corresponding modules of EHR and Practice Management System specializing in NextGen Practice Management module(s) for revenue cycle staff
• Develops and maintains curricula such as lesson plans manuals and supporting learning tools utilized in training
• Prepares and delivers presentations demonstrations train-the-trainer and end user classes and special training courses as needed
• Creates and publishes quarterly newsletters and other educational material
• Keeps up-to-date on the following knowledge areas: Revenue Cycle workflows revenue cycle software system upgrades and enhancements clinic department operations medicare regulations and commercial billing guidelines adult education theory and technologies and NextGen systems patient access and revenue cycle systems
• Maintains comprehensive knowledge of 3rd party billing requirements and reimbursement principle.
• Acts as a designated super user for patient accounting system
• Assists in creating and maintaining master patient build in the training environment to support training and testing initiatives
• Maintains a high level of organization time management and delegation skills necessary to prioritize and adjust work flow as volume and deadlines mandate
• Assists in diagnosing problems with files that fail compliance or do not process correctly
• Performs additional duties as assigned

• High School Diploma or GED required. BA/BS in Business Administration Healthcare Education Finance or equivalent preferred
• REQUIRED: 5 years experience in revenue cycle management (specifically patient financial services/patient access) as a trainer/educator in a healthcare environment to include both classroom delivery and instructional design
• REQUIRED: Demonstrated knowledge of revenue cycle applications
• REQUIRED: Familiarity with NextGen Practice Management
• 2 years experience in a leadership role within a healthcare revenue cycle department ideal
• Proven leader with the ability to motivate others and success in revenue cycle training
• Proficient in the application of adult learning concepts to effectively manage class and guide end users to understanding
• Experience with Electronic Health Record systems or other software implementation training programs
• Working knowledge of CPT HCPCS and diagnosis coding
• Strong knowledge of Medicare Medicaid and Commercial payer guidelines and HIPAA Rules & Regulations
• REQUIREMENT: Proficient with Power Point MS Word MS Visio and Outlook
• Experience working in MS Office Suite to include Excel (advanced formulas pivot table) a plus
• Effective and polished presentation skills and training delivery skills; ability to prioritize focus on topics based on audience level and time allotted
• Expert conceptual analytical and problem-solving skills
• Excellent verbal and written communication skills; strong customer serviced focus
• Detail oriented reliable and able to multi-task in a fast-paced high-volume work environment

Your health happiness and your future matters! At AVP we offer everything from medical and dental insurance significant eye care discounts child care assistance pet insurance continuing education funds 401(k) paid holidays PTO Sick Time opportunity for growth and much more!