drjobs Customer Service Representative

Customer Service Representative

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1 Vacancy
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Job Location drjobs

Los Banos, CA - USA

Hourly Salary drjobs

$ 19 - 22

Vacancy

1 Vacancy

Job Description

Job Details

Los Banos CA
Full Time
$19.00 - $22.00 Hourly

Description

SUMMARY Assist with daily administrative aspects of the Customer Service and Logistics Department.

Job responsibilities include but are not limited to the following:

  • Overflow assistance with day-to-day Customer Service and Logistics tasks
  • Work with railroad coordinator daily to schedule incoming and outgoing railcars.
  • Prepare documents identify and interpret data to be entered.
  • Files or routes documents after entry.
  • Process scanned orders making sure there are no duplicated lot numbers lots already sold correct weights are shown and product is correct.
  • Work with QC to resolve any discrepancies found.
  • Run final COA produce documents for truck and rail shipments assemble documents.
  • Keeps record of completed work.
  • Must be able to meet deadlines.
  • Must be able to thrive in a fast-paced environment.


COMPETENCIES To perform the job successfully an individual should demonstrate the following competencies:

  • Judgement - Able to think individually at times; Includes appropriate people in decision-making process; Makes timely decisions.
  • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
  • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others views; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyones efforts to succeed.
  • Initiative - Volunteers readily; Seeks increased responsibilities; Takes independent actions; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
  • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Qualifications

QUALIFICATIONS To perform this job successfully an individual must be able to perform each duty satisfactorily. Requirements listed below are representative of knowledge skill and/or ability required.

  • Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Language Skills Effective written and verbal communication skills
  • Reasoning Ability Ability to apply common sense understanding to carry out detailed but straightforward written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
  • Computer Skills To perform this job successfully an individual should have knowledge of Database software; Internet software; Inventory software; Manufacturing software; Order processing systems; Spreadsheet software and Word Processing software.
  • Typing Skills Typing speed of at least 40 WPM to keep up a standard level of efficiency. 10-Key a plus.
  • Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

What we offer:

  • Paid Holidays
  • Health vision dental FSA and life insurance benefit plans
  • 401k
  • Paid Vacation and Sick time

Job Type: Full-time

Salary: $19- $22 an hour (Depends on Experience)


Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

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