Employer: Services LLC
Position: Program Manager II (multiple positions available)
Location: Arlington VA
Multiple Positions Available:
Identify design develop implement and execute new and existing processes policies goals and solutions to ensure optimal customer experience related to fulfillment solutions. Drive development efforts and manage priorities for project/program completion including operational solutions. Create schedules identify and communicate risks to stakeholders define risk mitigation strategies and facilitate appropriate engineering solutions. Develop system requirements to streamline and simplify tools used to manage and enhance operational productivity accuracy and effectiveness. Evaluate effectiveness of current or future fulfillment channel performance. Collaborate with other departments to integrate with business systems and processes. Resolve problems concerning transportation logistics systems supply chain and fulfillment operations. Maintain metrics reports and process documentation to monitor and analyze delivery performance and key business performance indicators. Manage cross-functional teams and/or third party-vendors for implementation of project/program requirements. Develop implement and govern KPI reporting for a portfolio of programs providing visibility to the milestones and performance across all projects and using this data to drive/influence business decisions.
Bachelors degree or foreign equivalent degree in Business Administration Management Finance Engineering Operations Research or a related field and three year of experience in the job offered or as a Program/Project Manager or a related occupation. Must have one year of experience in the following skill(s): (1) managing operations projects from design to implementation for large-scale fulfillment solutions; (2) experience with selection optimization; (3) working with statistical analysis and data mining tools utilizing Excel Tableau or SQL; (4) program management including managing planning organizing scheduling and tracking of projects from initiation planning execution and delivery; and (5) working in the business procurement organization of a consumer market segment company or related industry experience in supply chain/transportation operations direct-to-customer fulfillment/distribution center/operations general management or engineering operations. Domestic and/or international travel up to 25% to perform role responsibilities may be required.
All applicants must meet all the above listed requirements.
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Required Experience:
Manager