Account Admin Support
Account Admin Support
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
Account Admin Support
Role Purpose
We currently have an exciting opportunity for an Account Administrator based in London United Kingdom. The Account Administrator will report to the Account Director for one of our biggest accounts. This is a key role providing professional administrative support to an EMEA-wide account facilities management team assisting and supporting the day-to-day operation and delivery of the contract including administration of supplier contracts PO requisitions and receipting in addition to reporting on administration of on operational H&S and Quality matters. This role would be ideally suited to an administrator or executive assistant with experience in a facilities management environment.
What this job involves
- Providing relevant FM information and administration support to the Account Director as well as wider account leadership team as required.
- Assist Regional Facilities Managers in the preparation and collation of their internal monthly reports.
- Support on-boarding of new staff by liaising with line managers and IT.
- General administration support.
- Maintain central operations trackers and organise weekly Operations Review meetings.
- Maintain accurate and up-to-date records on the shared drive.
- Conduct monthly collection of operational paperwork and certificates of completion from the EMEA portfolio to ensure and reactive reports and certification is kept up to date and is filed on the shared drive.
- Assisting the Account Director and Regional Facilities Managers with HR related matters for example maintenance of regional records and systems and submission of new starter forms.
- Raising POs and coordinating invoicing.
- Working as a member of the team you will insure that all agreed service levels and service standards are met.
- Supporting the coordination of the office operations procedures and resources to facilitate organisational effectiveness and efficiency including driving JLL best practices and procedures across EMEA.
- Setting up maintaining organising and controlling JLL central files information data reports etc. relating to account integrated facilities management across EMEA.
- Entering system data and providing the overall system administration.
- Ensuring prompt resolution of any customer complaints escalating to the Regional FM as required.
Sound like you To apply you need to be able to demonstrate the following skills and experience:
The core support team competency framework for the position are:
- Pro-activeapproach to duties and responsibilities
- Drive For Excellence manages activities to ensure high standards are achieved in all areas
- Teamwork manages the team to maximise their contributions and effectiveness influencing personal commitments.
- Communication communicates clearly and concisely impressing others and ensuring understanding of all relevant information in all circumstances.
- Planning Organising & Executing plans ahead organises and schedules activities and resources monitoring the execution against timescales and plans.
- Commercial/ Financial Awareness understands and applies commercial and financial principals viewing issues in terms of costs profits/ returns budget control markets and added value.
- Risk Management effectively manages risks and ensures that the interests of the business others and self are protected.
- Customer Awareness effectively manages relationships in the supply chain responsive to the needs of the customer aims to deliver customer satisfaction.
- Experience in an administrative role. Preferably within a FM environment
- Supervisory or management qualification
Location:
On-site London GBRIf this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table! If you require any changes to the application process please email or call 44(0) to contact one of our team members to discuss how to best support you throughout the process. Please note the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Employment Type
Full-Time
