Director of Operations - Evening
Director of Operations - Evening
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Job Description
The role of Director of Operations PM role is one that embodies character chemistry competency capacity and the entrepreneurial spirit. The Director of Operations is a forward-thinking partner providing visionary leadership to ensure the overall effort of the director shift leaders team leaders and team members achieve business goals. They must have integrity a deep desire to do what is right versus being right to build a strong and healthy organization. The leader must maintain chemistry with the team where they create a fun and caring environment for talent to be nurtured. This senior-level role would be responsible for cultivating harmony and a thriving culture among the team.
Additionally the Director of Operations would primarily partner with the Operator to own to grow and to take the business to the next level through: excellent operations a REMARKable Drive Thru experience a thriving catering business and development of senior leadership through consistent development meetings and one-on-one sessions. A Director must always be growing themselves through leadership material as well as developing others around them. Directors must always be professional mature positive growth-minded and poised. They must always be a humble servant leader willing to share success receive and give feedback.
The Director of Operations is responsible for:
Overseeing the Best-in Class Hospitality to guests
Overseeing Front of House shifts and teams of 14-18 team members
Directing the daily operations of a quick-service restaurant
Ensuring that food safety and quality assurance standards are me
Enforce team member handbook policies
Handles and documents all Team Member coaching(s) disputes and corrections with grace and clear communication.
Passion for serving and helping others
Finds opportunities to be generous with our guests and our team
Leading and overseeing the coordination of all aspect of PM operations
Maintains shift productivity and labor goals including break compliance
Ensures adherence to all safety and security procedures
Cash management and flow during day part
Excellence in daily operations of a high-volume fast-paced restaurant
Respectful and immediate response to guest needs
Take and assemble catering orders
Ensure stewardship of all resources even the smallest things: paper goods towels etc.
Required Experience:
Director
Employment Type
Full-Time
