Fraud Operations Analyst
Fraud Operations Analyst
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Salary Not Disclosed
1 Vacancy
Job Description
Sleeper is a sports-focused games platform with messaging at its core. We are a young and energetic company fueled by a passion for sports and a drive for innovation. Our mission is to create a digital playground for sports fans and their friends to hang out. We bring people together over sports.
Currently we are looking for a highly analytical and detail-oriented Fraud Operations Analyst to join our dynamic Fraud Ops team.
What you will do:
Protect the integrity of our games and user community by monitoring and analyzing suspicious player activity for potential fraud taking immediate action to mitigate losses when necessary.
Review user wallet transactions (deposits and withdrawals) as well as relevant play activity for potential fraud on a daily basis to ensure user accounts (profiles and balances) are appropriately maintained.
Utilize various tools systems and reports to detect and uncover fraud trends as well as to measure track and communicate with management.
Stay current with fraud and user behavior trends identifying new methods for detection and prevention in order to share insights across departments and implement recommendations.
Support management and internal teams on ad hoc requests and fraud reviews as needed.
Work collaboratively with other departments to develop and optimize fraud-related processes as well as related policies and best practices.
Ensure compliance with anti-money laundering including Know Your Customer (KYC) and gaming regulations as well as the integrity of our games and contests by monitoring activities that may violate our terms of service.
Partner with the Customer Support team to develop and implement protocol and training for reviewing and resolving support issues pertaining to identity verification document authentication user deposits / withdrawals chargebacks suspicious user behavior and investigations.
Work in cross-functional teams to design and manage scalable fraud prevention / risk mitigation systems as well as back-office processing systems around payment operations and support.
What you will have:
1 - 3 years of relevant experience in a Fraud Risk Operations or related role.
Bachelors degree in a related field or equivalent education and experience.
Knowledge of Daily Fantasy Sports Gaming and/or payment processes in the DFS / gaming industry.
A self-starter with strong analytical skills and exceptional attention to detail; highly organized and detail-oriented with exceptional follow-through -- emphasis on accountability and ownership.
Ability to work in a fast-paced startup environment and adapt to an evolving industry.
Investigative curiosity and strong organizational skills.
Ability to work a hybrid remote and in-office schedule that may include weekends.
Ability to interpret data and behaviors.
A full understanding of our mission and values at Sleeper.
Benefits
Competitive salary
Comprehensive health dental and vision insurance
401(k)
Flexible working hours and remote work options
Opportunities for career advancement
What we offer
Sleeper believes in quality over quantity and intentionally keeps our team small as a result. In past roles we found it very hard to make a big impact when companies grow too large in size which has a detrimental effect on the product and the impact any single individual can have. Our team includes designers engineers product experts and finance & operation focused on one thing connecting people over sports. We believe in fair and equitable pay. Certain locations in the United States require job postings to include a reasonable estimate of the base salary range and/or a general description of benefits and other compensation applicable to the role.
For this role in this particular location a reasonable estimate of the base salary range for new hires is between $40000 USD to $70000 USD plus benefits including Medical Dental PTO and 401k.
Please note that the salary range for this role takes into account a wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The policy of Sleeper is to provide equal employment opportunities to all applicants and employees without regard to race color creed religion sex sexual orientation gender identity marital status citizenship status age national origin ancestry disability veteran status or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Sleeper is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Companys career webpage as a result of your disability. You may request reasonable accommodations by sending an email to
Headquartered in Las Vegas NV Sleeper is backed by Silicon Valleys top investors including Andreessen Horowitz General Catalyst and Expa.
To learn more visit us online at:
Required Experience:
IC
Employment Type
Full-Time
