Client Relationship Representative
Client Relationship Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are seeking a dedicated and personable Client Relationship Representative to join our team in Cincinnati OH. In this role you will serve as the primary point of contact for clients ensuring their needs are met with efficiency professionalism and a proactive mindset. Your ability to build trust and maintain strong client connections will be key to your success.
Responsibilities
Serve as the main liaison between clients and internal teams
Respond to client inquiries and resolve issues in a timely manner
Understand client needs and provide tailored service solutions
Maintain and update client records in the company database
Track client feedback and coordinate improvements with relevant departments
Assist in preparing presentations reports and account summaries
Support the onboarding of new clients
Identify opportunities to expand client relationships and services
Qualifications :
Qualifications
Bachelors degree in Business Communications or a related field
13 years of experience in a client service or account management role
Excellent communication and interpersonal skills
Strong problem-solving ability and attention to detail
Ability to multitask and manage time efficiently
Proficiency in Microsoft Office Suite (Word Excel Outlook)
A customer-focused mindset with a high level of professionalism
Additional Information :
Benefits
Competitive salary: $55000 - $65000 annually
Opportunities for career growth and advancement
Comprehensive health dental and vision insurance
Paid time off and holidays
Retirement plan with company contribution
Supportive and team-oriented work environment
Continuous training and professional development opportunities
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
