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You will be updated with latest job alerts via emailExemption Status:
Non-ExemptSchedule Details:
Scheduled Hours:
Shift:
1 - Day Shift 8 Hours (United States of America)Hours:
40Cost Center:
26100 -W. Central Street FranklinThis position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
At UMass Memorial Health everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts and a place where we can help you build the career you deserve. We are more than 20000 employees working together as one health system in a relentless pursuit of healing for our patients community and each other. And everyone in their own unique way plays an important part every day.
Under the direction of the appropriate licensed clinician the Medical Assistant III (MA III) provides clinical care and performs clerical duties to support office/clinic functions. The MA III performs in a lead role capacity to support and mentor Medical Assistants in a physicians office or ambulatory clinic setting.Certified Medical Assistants with 3 years of experience or LPN candidates will be considered.
I.Major Responsibilities:
1. Distributes and monitors the flow of work for an assigned group of employees.
2. Provides training and technical assistance to employees within the assigned work area.
3. Assists manager in assuring that assigned employees are provided with appropriate resources materials and methods.
4. Provides recommendations to manager for the most efficient utilization of assigned personnel.
5. Provides input to manager on assigned staff for annual performance evaluations.
All responsibilities are essential job functions.
II. Position Qualifications:
License/Certification/Education:
Required:
1. High School Diploma or equivalent.
2. Current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association. If not available upon hire a BLS/HS must be obtained within 3 months from date of certification is not obtained within 3 months of hire the employee may be terminated or employee may apply for another position for which they meet the minimum qualifications.
Medical Assistant credential approved by the Massachusetts Department of Health (ARMA NHA etc.).
3. Must obtain Yellow Belt certification within 1 year from date of hire/transfer.
Experience/Skills:
Required:
1. Previous experience working in a medical physician office or ambulatory care clinic setting in a hospital.
2. Medical terminology and computer skills.
3. Must be able to read write and communicate in English in a clear and concise manner.
4. Strong interpersonal relationship building skills to gather information from individuals that create a collaborative work environment.
5. Problem-solving abilities for routine situations and comfort requesting assistance from identified resources when needed.
6. Must be able to remain calm when under stress or in emergency situations.
7. Demonstrates sensitivity and responsiveness to patients needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
Preferred:
1. 3 years of medical assistant experience in a medical physician office or ambulatory clinic setting.
Unless certification licensure or registration is an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.
Were striving to make respect a part of everything we do at UMass Memorial Health for our patients our community and each other. Our six Standards of Respect are: Acknowledge Listen Communicate Be Responsive Be a Team Player and Be Kind. If you share these Standards of Respect we hope you will join our team and help us make respect our standard for everyone every day.
As an equal opportunity and affirmative action employer UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation national origin age disability gender identity and expression protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.
Full-Time