Administrative Assistant/Sales
Administrative Assistant/Sales
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Job Description
Job Details
Description
Job Function: Exceptional Customer Service. Providing excellent customer service by greeting customers in the store and on the phone and directing them to the appropriate personnel in a timely friendly and professional manner as well as performing other administrative duties required.
Reporting Relationships: You report directly to the General Manager. You have a functional relationship to all other administrative staff salespersons parts and service personnel.
Responsibilities: As Administrative Assistant Receptionist you are responsible for:
- EXCELLENT CUSTOMER SERVICE: greeting customers in the store and on the phones in a friendly and professional manner answering their questions and directing them to the appropriate personnel in the store to assist them.
- ACCURATE TRANSACTION POSTING: insure accurate posting of daily batching by making sure all transactions are accounted for and balance to cash reconciliation.
- CONFIDENTIAL HANDLING OF CUSTOMER INFORMATION: insure that all customer personal information is handled discreetly and is protected against identity theft in accordance with the red flag rules.
Principal Duties: The principal duties of the Administrative Assistant Receptionist consist of but are not limited to the following:
- Greeting customers and answering phone calls in a timely friendly and professional manner. Accepting cash and credit card payments for cash counter tags.
- Reconciling and posting daily point of sale batch and assisting other branch locations when they have questions regarding their batch.
- Write up checks on ROAs balance cash drawer and receipts as needed (backup to accounts receivable).
- Preparing CNH and Kubota contracts getting customer credit approvals and getting confirmation of insurance coverage.
- Ordering forms as required.
- Preparing monthly calendar.
- Other duties as assigned by the General Manager.
Standards and Measurement of Performance: You will meet or exceed your expectations when the following occurs:
- Principal duties as listed above are completed in a timely and accurate manner.
- Great customer service is given at all times.
- Work area is kept clean and organized.
- Special projects are completed in requested time frames.
COMPENSATION
- Hourly Wage Range: DOE
- Non-Exempt
- Medical/Dental/Vision/Life Ins./401k
- PTO
Qualifications
- Knowledge of administrative and clerical procedures and systems such as word processing and managing files and records.
- A smiling outgoing personality.
- Strong command of the English language including the ability to speak clearly and effectively.
- Basic financial knowledge including knowledge of accounts payable and accounts receivable.
- Commitment to maintain standards and address issues in a timely professional manner.
Working Conditions
- Long hours seated
- Requires a great deal of interaction with customers both in-person and over the telephone
- Requires dealing with paperwork and filing
Required Experience:
Senior IC
Employment Type
Full-Time
