Operator, GSOC
Operator, GSOC
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$ 57000 - 86000
1 Vacancy
Job Description
Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves live in the moment learn about the world and have fun together. The Companys three core products are Snapchat a visual messaging app that enhances your relationships with friends family and the world; Lens Studio an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses Spectacles.
The Global Security Organization (GSO) plays an important role in delivering on Snaps Duty of Care to its employees guests and customers while constantly embodying our values of Kind Smart and Creative. The Global Security team helps create a safe environment so that all of our team members around the world are empowered to do their best work every day.
Were looking for a Global Operations Center Operator to join our Global Security team!
What youll do:
Ensure the protection of company staff guests and assets through a diligent monitoring of Access Control System CCTV Incident Management Systems and Dispatch Control Room
Document and record security activity observed during scheduled shift and escalated incidents
Support analytical product production to support travel and risk programs
Carry out policies and procedures in accordance with company policies
Forge effective relationships with colleagues to achieve goals
Open source monitoring during special events security incidents disasters and other crises on a global scope
Other ad hoc duties or special projects as assigned by Global Security management
Make intelligent decisions in a manner that reflects maturity patience intelligence and a cogent interpretation of all meaningful information
Knowledge Skills & Abilities:
Knowledge and familiarity with computers and security equipment including CCTV monitors including but not limited to Milestone Lenel Valor and Basic Life Safety systems.
Basic understanding in incident response Crisis Management Incident Management Emergency Response utilizing communication channels including Slack Everbridge email (via the G-suite) video calls and phone systems.
Flexibility to work non-traditional schedules including holidays nights and weekends to adapt to our 24/7 operation
Experience working in the security medical emergency services law enforcement military or customer service industry is helpful
Ability to work comfortably in a team environment as well as individually
Strong time management ability to multitask and attention to detail capabilities
Ability to master the companys computer based technologies
Minimum Qualifications:
High school degree or GED or equivalent years of experience
1 year of experience in a corporate security environment
Ability to lift up to 20.5 lbs. to support emergency response or relocation
Ability stay on your feet for extended periods to time for Incident Management or support to Campus Security Operations
Valid Guard card
Current CPR and Basic First Aid certification
The role requires regular onsite work at a Snap Office Location at minimum 5 days a week
The flexibility to work any assigned shift and to attend meetings and training sessions
Preferred Qualifications:
1 years of experience working with access control CCTV monitoring incident management technology in an GSOC
Data analytics and reporting experience for running current analytics and the creation of new reports
Prior training or educational coursework on research analytical or intelligence techniques
Experience using OSINT tools such as Dataminr Liferaft Navigator Everbridge Tweetdeck GIS mapping software etc.
If you have a disability or special need that requires accommodation please dont be shy and provide us some information.
Default Together Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster reinforce our values and serve our community customers and partners better through dynamic collaboration. To reflect this we practice a default together approach and expect our team members to work in an office 4 days per week.
At Snap we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer and committed to providing employment opportunities regardless of race religious creed color national origin ancestry physical disability mental disability medical condition genetic information marital status sex gender gender identity gender expression pregnancy childbirth and breastfeeding age sexual orientation military or veteran status or any other protected classification in accordance with applicable federal state and local laws. EOE including disability/vets.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring where applicable).
Compensation
In the United States work locations are assigned a pay zone which determines the salary range for the position. The successful candidates starting pay will be determined based on job-related skills experience qualifications work location and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.
The base salary range for this position is $60000-$90000 annually.This position is eligible for equity in the form of RSUs.
Employment Type
Full-Time
