Director of Quality Assurance and Support Services
Director of Quality Assurance and Support Services
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USD 70000 - 76000
1 Vacancy
Job Description
Are you a data-driven highly organized leader with exceptional analytical and communication skills preferably with experience in non-profit and/or behavioral health settings The Center for Family Services of Palm Beach County is seeking a a committed and focused individual to join our team.
As the Director of Quality Assurance and Support Services you will be charged with strengthening program effectiveness and overall agency service quality. This is a full-time on-site position offering the opportunity to work closely with internal teams and directly support our mission-driven work.
Key Responsibilities:
This role is responsible for leading and coordinating the organizations quality assurance and performance improvement efforts. Key responsibilities include overseeing the planning and implementation of quality initiatives related to data tracking licensing and accreditation. As the Quality Improvement Coordinator (QIC) the individual sets and monitors PQI goals analyzes performance data in partnership with internal teams to enhance client outcomes and manages support services such as medical records and front desk operations.
Lead organization-wide quality initiatives and performance improvement as QIC including licensing accreditation and PQI goal-setting.
Analyze and report key performance data while overseeing support staff operations to improve service delivery and client outcomes.
Were looking for someone with a Bachelors (Masters preferred) in field that emphasizes numerical skills and understanding of data analysis/statistical methods. Knowledge of methodologies of quality assurance and standards as well as experience in managing staff is required. Must have great attention to detail and a results driven approach.
What We Offer:
- Competitive salary $70000 to $76000
- Health insurance coverage begins within 30 days; multiple plan options available with many fully covered by the Center
- 401(k) retirement plan with employer match
- Paid time off includes 8 holidays the week between Christmas and New Years 10 vacation days 9 sick days and 3 personal days (accrued)
Ongoing professional development opportunities.
If youre ready to be part of a team that supports and empowers families every day we would love to hear from you. Become part of our mission-driven team and help drive positive change in the community. Apply today!
The Center for Family Services does not discriminate against employees or clients on the basis of race color religion gender identity or expression sexual orientation national origin age disability marital status familial status or any other characteristic protected by Federal and State law. A non-discrimination clause concerning employment opportunity is incorporated in the Employee Policy and Procedure Manual. The organization will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 as Amended (ADAAA).
Required Experience:
Director
Employment Type
Full-Time
