Customer Support Representative - Porto
Customer Support Representative - Porto
Posted on :
06-07-2025
Employer Active
1 Vacancy
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Job Description
Thinking about a fresh start in one of Europes most vibrant and scenic cities Our Porto-based team and searching for talented individuals who can bring top-tier support to customers across the continent.
Your Mission:
- Deliver responsive empathetic assistance by phone and email
- Handle inquiries efficiently following clear company procedures
- Own each customer interaction through to resolution
- Build trust through professional and friendly communication
- Strive to exceed service goals and maintain regulatory standards
- Help shape a customer experience that stands out
- Team up with supervisors and share valuable feedback
Whats in It for You:
- Full-time on-site position at our Porto office
- Healthcare coverage and access to private medical services
- Competitive salary with performance-driven bonuses
- Relocation support to ease your move to Portugal
Who Were Looking For:
- Fluent in German Dutch Italian French or Russian and good in English (B2)
- Capable of solving connectivity and tech-related issues with ease
- Confident guiding customers through step-by-step processes
- Excellent interpersonal and critical thinking skills
- Must hold EU citizenship a residence permit or have a manifest of interest
Portos calling come be part of something exciting. Apply now and join a team thats making a difference one customer at a time
Employment Type
Full Time
Key Skills
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