Conference Services Concierge
Conference Services Concierge
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Job Description
Come join our AT&T Hotel and Conference Center Team!
Position: Meeting & Events Concierge /Conference Services Concierge
*Please scroll all the way down on this Job Description to see details on where to apply directly.
Daily Responsibilities: Meeting Concierge
GROUP EXPERIENCE
- Greet each guest each morning via walking to each meeting room and introducing yourself. Continue throughout day continuously assisting guests.
- Assist guest throughout the day as needed
- Prepare signage for conference functions prepare signs for elevator inserts to be confirmed
- Act as liaison between Conference Guest / Conference Planner & CS/Catering Manager while group is on property.
- Communicate Immediately to the CS/Catering manager if any issues with client/guests/group arise while on the floor.
- Assist Banquets when needed checking breaks cleanliness of meeting any equipment
- Use the Radio to call appropriate departments for any client needs
- Build and maintain a good relationship with our clients and hotel departments
- Handles the day-only reservations of the small conference rooms in the facility.
BUSINESS CENTER:
- Fulfill hotel guests needs relative to business center. These services include but are not limited to creating documents copying faxing and making signs and/or nametags. Cost may apply
- Maintain the business center supplies inventory.
- Post guest business-related charges on a daily basis.
- Keep local information brochures/information stocked
PACKAGES:
- Send and receive guest packages and conference materials. Maintain the shipping and receiving log.
- Have boxes brought to the clients registration- banquet housemen to assist.
- Check-in and track all guest packages from purchasing- pertaining to conference groups
*PREVIOUS HOSPITALITY/HOTEL EXPERIENCE IS PREFERRED.
TO BE CONSIDERED FOR THE ROLE YOU MUST APPLY DIRECTLY WITH COMPASS/FLIK follow this LINK (COPY/PASTE ONTO BROWSER): Benefits working at AT&T Hotel and Conference Center and FLIK/Compass:
- Paid Vacation Days (after 90 days of employment)
- Annual Merit Increases
- 11 Paid Holidays (after 90 days of employment)
- Ride the Bus for Free
- Free Daily Shift Meals
- Lockers & Locker Rooms with Showers
- Discounted Monthly UT Garage Parking
- Discount Gift Shop offerings
- Referral Bonus $
We are owned by UT Austin and managed by Compass Group North America a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V.
AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States.
Required Experience:
Junior IC
Employment Type
Full-Time
