Veterinary Receptionist
Veterinary Receptionist
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Job Description
Riverbank Animal Hospitalis hiring a full-time Veterinary Receptionist to be the first point of contact for our veterinary clients playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment communicates clearly and is passionate about animal care.
What to Expect
As you join our mission to provide optimal medical care for all our patients in a warm friendly inviting atmosphere that encourages our clients participation and comfort expect to be supported in your work and home life with:
- All the benefits you deservemedical dental vision retirement.
- Paid time off. Take the time you need to recharge.
- Employee pet discount because we know your pets are family too.
- 401(k) with a generous company match to help you invest in your future while you care for pets today
- No weekend hours!
Salary: $14.00 - $15.00 per hour determined by the candidates skills experience and qualifications.
Schedule: MondayFriday. No weekend hours!
Key Responsibilities:
- Greet clients and their pets complete the appointment sign-in process confirm appointment details and escort clients to exam rooms.
- Ensure accurate service and product sales accounting handle payments process credit/debit cards and schedule future appointments.
- Answer client calls for appointments hospital inquiries medication refills and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols basic lab tests common diseases veterinary terminology and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
- Previous experience as a veterinary receptionist is required.
- Strong organizational and multitasking skills
- Ability to maintain a calm professional and positive demeanor
About Riverbank Animal Hospital
Located in Kinston North Carolina Riverbank Animal Hospital is a full-service veterinary clinic dedicated to providing exceptional care for pets in the community. Led by Dr. Julie Garren our team offers a comprehensive range of medical surgical and dental services for small animals including cats and dogs. We operate primarily by appointment to ensure personalized attention for each patient while also accommodating limited daily walk-ins and emergencies. Our surgical offerings encompass routine procedures such as spaying and neutering as well as soft-tissue and orthopedic surgeries. Beyond medical care we provide boarding services collaborating closely with local shelters to support the well-being of all animals. At Riverbank Animal Hospital we treat your pets like the valued family members they are.
Employment Type
Hourly
