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1 Vacancy
Service Manager Catons Villas Apartments
Location: Catonsville MD
Catons Villas a premier community located in Catonsville MD is seeking an experienced Service Manager to lead the propertys maintenance operations.
In this vital role you will be responsible for overseeing all daily maintenance functions including scheduling and managing contractors and vendors coordinating work orders and apartment turns and addressing resident concerns.
Previous experience as a residential maintenance manager is strongly preferred. An active HVAC certification is required.
Starting Pay: $27.00 per hour (commensurate with experience and certifications)
Comprehensive Benefits Package:
Medical dental and vision insurance
401(k) with company match
Paid Time Off (PTO) and sick leave
Rental discount for eligible full-time associates at WPM-managed properties
Phone and auto allowance
Bonus potential
Key Responsibilities:
As the Service Manager you will:
Lead and perform diagnostics and repairs in HVAC electrical plumbing carpentry drywall flooring general maintenance and unit turnovers
Work collaboratively with the Property Manager to achieve operational goals and maintain compliance with company policies and guidelines
Conduct regular property inspections and identify maintenance needs
Manage the move-in and move-out process including scheduling and completion of apartment turns
Coordinate and perform preventative maintenance tasks
Maintain and update work order systems
Schedule and oversee contractors vendors and third-party service providers
Provide clear communication and status updates to residents and staff
Required Knowledge Skills & Abilities:
Active HVAC Certification
Proficient in plumbing electrical and carpentry repairs
Strong understanding of OSHA safety standards and regulations
Excellent time management prioritization and organizational skills
Effective written and verbal communication abilities
Superior customer service with professionalism tact and patience
Ability to quickly learn new technologies and software applications
Demonstrated cultural sensitivity and respect for diverse communities
Valid drivers license and reliable transportation
Education & Experience Requirements:
High school diploma or equivalent
Minimum of five (5) years of experience in residential multifamily or facilities maintenance
If youre a skilled maintenance professional ready to lead a dedicated team and ensure residents feel at home wed love to hear from you!
#IND2
Required Experience:
Manager
Full-Time