Medical Assistant-Care Manager
Medical Assistant-Care Manager
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Job Description
Job Details
Description
US Heart and Vascular is seeking a full time Medical Assistant Care Manager to join ourVirtual Care Call Center in Irving TX.
Position Summary:
The Care Manager will perform telephonic Chronic Care Management Principal Care Management and Transitional Care Management services to coordinate care for patients with chronic cardiovascular diseases and manage their post-acute care.
Responsibilities & Duties:
Under the direct supervision of RN Care Managers practice physicians and advanced practice providers the MA is responsible for the following.
- Outreaching referred and eligible patients to introduce care management services obtain verbal consent for enrollment and document in EHR per standard operating procedures
- Make outgoing calls to patients to assist patients in managing their chronic diseases - including education about their conditions and treatment regimens medication management appointment management
- Responds to incoming calls from enrolled patients instructing them on their plan of care and coordinating care with their cardiology care team
- Monitor patient adherence to plan of care and progress toward goals in a timely fashion and facilitate changes as needed
- Screens patient health and SDOH needs documenting and monitoring care according to implemented care plans to optimize health outcomes
- Serves as an important liaison for the interdisciplinary team inclusive of facilitating coordination with other inpatient and outpatient care delivery organizations
- Provides patient and caregiver education related to health conditions patient care transitions of care and ongoing chronic care management
- Ensures all CMS documentation and billing guidelines are adhered to in EHR
Requirements:
- Requires excellent clinical communication and organizational skills
- Must be able to function independently within the limits of the position
- Ability to function in a team environment
- Able to demonstrate interpersonal skills to be approachable and understandable to patients families and care team members
- Graduated from an accredited Medical Assistant program required
- Medical Assistant Certification
- Current BLS for Healthcare Providers certification
- One year of relevant work experience in a physician practice or healthcare setting preferredbut not required
About Dallas/Fort Worth TX:
Dallas/Fort Worth known as the Metroplex offers a vibrant urban life and peaceful suburban living making it an enticing place to reside. Spanning across ten major cities and thirteen counties it stands as the largest metroplex in the south. With its extensive range of recreational parks renowned dining scene five professional sports teams to root for and two bustling airports facilitating over 2000 daily flights Dallas/Fort Worth provides residents with a multitude of reasons to consider it an excellent place to call home.
Required Experience:
Manager
Employment Type
Full-Time
