Manager : Corporate Administration
Manager : Corporate Administration
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5years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Provide strategic oversight of the Corporate Administration team ensuring high levels of service delivery compliance and operational effectiveness.
- Supervise coach and develop Team Leaders and Associate Managers to foster a culture of excellence collaboration and continuous improvement.
- Act as the reviewer for work produced by Team Leaders / Associate Managers ensuring accuracy compliance with defined processes and templates and adherence to applicable laws and regulations. Ensure all deliverables are accurate of high-quality and submitted within agreed timelines.
- Attend management meetings and contribute to departmental planning risk mitigation and operational initiatives. Provide regular reports trackers and dashboards to the Senior Manager / Head of Department highlighting task completion rates team performance and key success metrics. Issue recommendations for process improvements based on data trends.
- Liaise with internal stakeholders to support cross-functional collaboration and integrated client service delivery.
- Engage with existing and prospective clients to identify business opportunities manage relationships and ensure exceptional service delivery.
- Act as the senior point of escalation for client matters and provide expert guidance on complex structuring and administration issues.
- Monitor team performance set KPIs and drive accountability for achieving objectives and maintaining client satisfaction
- Ensure that all statutory filings board meetings resolutions and client records are maintained in accordance with regulatory standards and company policies.
- Deal with authorities banks auditors and other service providers. Provide support to team on complex clients requests. Ensure all transactions pertaining to the management of the clients affairs are executed promptly and efficiently by the team.
- Implement internal controls and reporting systems including dashboards and trackers to enhance decision-making and transparency.
- Provide accurate meaningful and timely information or statistics as requested by the Senior Manager / Head of Department or other departments within set timeframe. Adhere to data collection and management procedures to prepare collect record and input data. Verification of data for accuracy and completeness.
- Take ownership of billing processes fee reviews and timely collection of receivables.
- Take responsibility for meeting team objectives and regularly update the Senior Manager / Head of Department on progress. Drive productive meetings for with team members and key stakeholders providing recommendations and following up with action items daily.
- Promote innovation and automation of routine tasks to enhance productivity.
- Lead or contribute to strategic projects and initiatives at department or group level.
- Remain well informed on changes in legislation and the financial services environment impacting the industry of the Company. Ensuring compliance with all relevant regulations laws guidelines including internal policies and procedures.
- Any other cognate duties that you may be requested by the Management of the Company to perform in furtherance of the objects financial and business targets of the Company.
Requirements
- Degree in Management Law Finance Accounting or a related field.
- Minimum of 8 years experience in a fiduciary global business or corporate administration environment with at least 3 years in a leadership or management role.
- Sound knowledge of the regulatory framework governing corporate services in Mauritius.
- Proven track record in client relationship management operational delivery and team leadership.
- Excellent interpersonal communication and organizational skills.
- Strong problem-solving ability and a proactive solution-driven mindset.
- Exposure to business development and service innovation is an advantage.
Employment Type
Full Time
