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SUMMARY:
The Resource Relations Specialist functions as a member of the Patient Access Center serving as a patient or referring physicians guide to Lexington Clinic providers. May facilitate new or current patient appointment set-up and act as an overall resource for patient and physician questions. Excellent customer service skills and a patient-focused attitude are paramount.
PREFERRED QUALIFICATIONS:
5 years of reception customer service and/or patient care experience. Computer qualifications including basic Microsoft Word Excel and Outlook knowledge are required.
PHYSICAL GUIDELINES:
Physical guidelines include the ability to move traverse position self remain in a stationary position and negotiate steps for up to eight hours per day; read and understand medical information; visual acuity manual dexterity motor coordination and articulate speech.
NOTE:
This document is intended to describe the general nature and level of work performed. It is not intended to act as an exhaustive list of all duties skills and responsibilities required of personnel so classified. Attendance is an essential function of the job.
LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)
Required Experience:
Unclear Seniority
Full-Time