- Manage the debt collection processes and work with analysts to develop recommend and enact payment plans to eliminate client debt in an agreed timeframe aligned with Lendhas collections policy.
- Debt Settlements: Accurately maintain client records and manage all past due accounts and determine the appropriate collection action to be taken for each individual client. Collect delinquent accounts by contacting customers via telephone email and visiting the place of business. Compile daily weekly and monthly reports on the status of delinquent accounts collection activity and accounts receivable status. Report progress of collections to Supervisor make recommendations for next steps and write-offs.
- Customer Acquisition: Present promote and sell Lendhas products using solid negotiations to existing and prospective clients across relevant sectors including but not limited to companies in the e-commerce consumer goods healthcare and financial services industries.
- Loan Portfolio Growth. Support the evaluation of loans given to customers by ensuring that credit appraisals are completed properly and uphold monitoring of accounts to identify outstanding debts. Review terms of contract and service with client and clearly communicate various payment options. Work cooperatively with other departments to best determine how to balance both the customers and Lendhas needs.
Qualifications :
- Bachelors Degree or Higher National Diploma in any discipline from accredited polytechnic or University with NYSC discharge certificate or NYSC Exclusion Letter.
- Good relationship and communication skills with strong team spirit
- Strong analytical skills
- Good computer skills
- Real motivation to work and grow in a performance based environment
- Taste for fieldwork
ADDITIONAL KNOWLEDGE / SKILLS REQUIRED
- Practical knowledge of micro / small / medium businesses
- Knowledge of microfinance bank sector is an advantage
- Good writing skills
- Knowledge of the major local languages
- Lives in Ikorodu - Lagos axis
Additional Information :
Benefits and Perks
- HMO and other statutory benefits.
- Join a young passionate hungry and growing team of entrepreneurs & facilitators
- Flexible working hours.
Remote Work :
No
Employment Type :
Full-time