Managed Services CMS_ Specialist - M365 Consultant - Operate
Managed Services CMS_ Specialist - M365 Consultant - Operate
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
Managed ServicesManagement Level
SpecialistJob Description & Summary
At PwC our people in infrastructure focus on designing and implementing robust secure IT systems that support business operations. They enable the smooth functioning of networks servers and data centres to optimise performance and minimise downtime.Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring troubleshooting and implementing industry leading practices for cloud-based systems.
You are a reliable contributing member of a team. In our fast-paced environment you are expected to adapt take ownership and consistently deliver quality work that drives value for our clients and success as a team.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
- Apply a learning mindset and take ownership for your own development.
- Appreciate diverse perspectives needs and feelings of others.
- Adopt habits to sustain high performance and develop your potential.
- Actively listen ask questions to check understanding and clearly express ideas.
- Seek reflect act on and give feedback.
- Gather information from a range of sources to analyse facts and discern patterns.
- Commit to understanding how the business works and building commercial awareness.
- Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance) uphold the Firms code of conduct and independence requirements.
Offering
Digital Workplace Services
Reason for Requisition Request
Project - Win Confidence 50% or better
Recommended Job Posting Title
M365 Analyst
Job Description Summary
Job Summary:
Responsible for the managing day to day operations on Messaging and Collaboration stream Office 365 Exchange Active Directory Email Gateway MDM
Key Responsibilities:
This role require candidate to work in shifts and interact with customer on a daily basis.
Work on ongoing and new projects throughout project life cycle.
Serve as subject matter expert for messaging & collaboration and Active Directory technologies
Be on-call on a rotational basis for critical issues.
Knowledge/Skills Requirements:
Expert on Handling M365 Migration related issue.
Expert on Messaging platform including Office 365 Microsoft Exchange SharePoint Skype for Business Enterprise Vault Suite etc.
In depth understanding of the capabilities of MS Office 365
Responsible to manage large and distributed Active Directory environment
Proven experience with Microsoft Active Directory services including forest and domain design policies trusts replication and topology.
Experience implementing GPOs OU resources security principals replication DNS/name space group policy management schema modifications ADFS SSO domain/forest creation
Well versed with security aspects and maintain system security as per industry standards.
Strong shell scripting (PowerShell SQL VB)
Working knowledge of Mobile Device Management (MDM)
Work with third-party vendors / professional services and in-house developers as necessary
Compose and compile thorough documentation to enable ongoing administration and support of their respective systems and applications.
Strong ITIL process knowledge
Strong analytical troubleshooting and problem-solving skills
Strong communication and collaboration skills
Professional Experience:
End to end incident problem management with RCA
Be On-Call for critical issues
Review and recommend improvements within existing technical environment
Strong ITIL Process knowledge
Strong analytical troubleshooting and problem-solving skills
Education Qualification:
Higher Level Qualification in a technical subject is desirable
Any Microsoft Certification
Additional Information:
Strong written and Oral communication skills.
Should be open to work in shifts.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Amazon Web Services (AWS) Cloud Administration Cloud-Based Service Management Cloud Compliance Cloud Engineering Cloud Infrastructure Cloud Infrastructure Architecture Design Cloud Infrastructure Optimization Cloud Migration Cloud Operations (CloudOps) Cloud Performance Optimization Cloud Service Delivery Cloud Strategy Communication CrowdStrike Dynatrace APM Emotional Regulation Empathy FinOps Operating Model Google Cloud Platform Inclusion Infrastructure Management 12 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Contract
Employment Type
Full-Time
