Director
Director
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Summary
Must serve as a Chick-fil-A Brand Ambassador within our team to our guests and within our community. Must be able to lead others and be a critical component in ensuring that Chick-fil-A Lake Charles policies and procedures are carried out and our mission becomes our reality.
As part of Chick-fil-As commitment to the personal and professional growth of its Leadership and Management teams the company invests heavily in consulting and coaching for leadership staff. The Director position is expected to actively participate in these consulting and coaching sessions as part of their growth and development journey.
Supervisory Responsibilities
- Reports to the Operator and Operators Senior Staff
Duties & Responsibilities
- Responsible for safe efficient and mission-focused operations
- Positioned to identify and help relieve operational bottlenecks(Ex: Never plan on sitting at a table or performing administrative work during peak hours of operations)
- Monitor support and speak into daily/weekly operational requirements i.e. Training Checklists SAFE Daily Critical eRQA Feedback/Coaching and Disciplinary Issues
- Develop and contribute to the sustainment of a healthy culture
- Oversee the scheduling of labor staffing requirements team member hours and schedule-related requests
- Provides input on Team Member promotion and pay increase opportunities based on performance and operational needs.
- Ensure disciplinary items are being addressed and providing coaching opportunities that align with core values
- Maintain clear and efficient communication and coordination between all leaders to ensure seamless operational excellence across all dayparts.
- Ensure catering is set up and the team has a solid plan to execute the orders with excellence
- Check in with all leaders to ensure their plan for the shifts align with business goals & operational needs
- Monitor and maintain inventory levels to meet the demands of the business while being good stewards of all resources entrusted.
- Working to improve stewardship in our Food Cost.
- Ensure the restaurant maintains a level of cleanliness throughout the day that would meet both brand standards and local health & safety requirements.
- Protect the brand and the business by having the highest food safety expectations & standards
- Ensuring guests experience operates at the highest standards consistently across all dayparts
- Ensure equipment is properly cared through weekly monthly and quarterly maintenance.
- Understand model and coach the team in Chick-fil-As second mile service hospitality model.
- Take initiative in developing and improving new and existing systems processes and procedures within the business.
- Celebrating the success of both individuals and the business with others
- Use the tools and resources available to maximize business success
- Embrace exponential growth both professionally and personally while applying and modeling it to the rest of the team.
- Conduct forecasts for operational financial and staffing requirements
Benefits
- $25.00 per hour based on a 42-hour workweek with an annualized salary of approximately $55900.
- Two weeks of paid time off in the first year with an additional week granted after the first year.
- Insurance Allowance of $525 a month
- 401k Match and Profit Share
- Daily Meal Allowance on days worked
Required Experience:
Director
Employment Type
Full-Time
