Salesforce Loyalty Cloud - Senior Associate
Salesforce Loyalty Cloud - Senior Associate
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Job Description
Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
SalesforceManagement Level
Senior AssociateJob Description & Summary
At PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These individuals analyse client needs implement software solutions and provide training and support for seamless integration and utilisation of business applications enabling clients to achieve their strategic objectives.As a Salesforce consulting generalist at PwC you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients analysing their needs implementing software solutions and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
Job Title: Salesforce Loyalty Cloud Developer
Job Level - Sr. Associate
Year of Experience4 Yrs 8 Yrs
Educational Qualifications: BE / B Tech / MCA/ / M.E /
Key Skills: Salesforce Loyalty Cloud API Integrations LWC
Job Description:
- 4 Years of Total IT experience.
- 3 years of hands-on experience in Salesforce Loyalty Cloud/Loyalty Management.
- Configure and customize Loyalty Cloud components (Member management Program Tiers Earning and Redemption Rules Point management Transactions Rewards).
- Configure loyalty rule sets and rule entries for earning/redeeming points and other behaviors using declarative tools and metadata APIs.
- Good understanding of Loyalty Program Member Loyalty Program Loyalty Program Currency and Transaction Journal object models.
- Strong understanding of Salesforce architecture and API integration
- Hands on experience in Lightning Web Components (LWC) to customize loyalty program UI (enrollment reward catalog dashboard etc.).
- Extensive experience in developing robust REST/SOAP integrations for loyalty data synchronization with any third-party systems.
- Knowledge of customer loyalty program strategies and best practices.
- Extensive experience in salesforce platform using Flows Triggers Batch Apex and Salesforce data modeling
- Experience with Sales / Service /Experience cloud.
- Experience in working with HTML CSS JavaScript.
- Familiarity with Salesforce DX and DevOps tools.
Additional desired skills:
- Experience with Salesforce Experience Cloud for partner/member portals.
- Knowledge of Marketing Cloud or Data Cloud integrations with Loyalty.
- Familiarity with global loyalty program structures (tiered vs points-based regional promotions).
- Must be able to think independently and creatively.
- Problem-solving mindset and attention to detail in handling data-heavy use cases.
- Awareness of the changing Cloud ecosystem and adjust to new technologies methods and apps
Job Title: Salesforce Loyalty Cloud Developer
Job Level - Sr. Associate
Year of Experience4 Yrs 8 Yrs
Educational Qualifications: BE / B Tech / MCA/ / M.E /
Key Skills: Salesforce Loyalty Cloud API Integrations LWC
Job Description:
Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isnt clear you ask questions and you use these moments as opportunities to grow.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
- Respond effectively to the diverse perspectives needs and feelings of others.
- Use a broad range of tools methodologies and techniques to generate new ideas and solve problems.
- Use critical thinking to break down complex concepts.
- Understand the broader objectives of your project or role and how your work fits into the overall strategy.
- Develop a deeper understanding of the business context and how it is changing.
- Use reflection to develop self awareness enhance strengths and address development areas.
- Interpret data to inform insights and recommendations.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Application Software Business Model Development Business Process Modeling Business Systems Communication Creativity Developing Training Materials Embracing Change Emerging Technologies Emotional Regulation Empathy Enterprise Integration Enterprise Software Implementation Research Implementation Support Implementing Technology Inclusion Innovative Design Intellectual Curiosity IT Infrastructure Learning Agility 18 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Senior IC
Employment Type
Full-Time
