Cloud Infrastructure Operations Engineer (On-site Frankfurt)
Location: Frankfurt Germany
Employment Type: Full-time
Job Responsibilities
Operations Support:
- Provide on-site support for the customers cloud infrastructure operations including but not limited to servers networking storage security and monitoring systems.
- Perform daily cloud resource management configuration changes system inspections issue troubleshooting and incident response according to client requirements.
- Assist with the creation maintenance scaling and optimization of cloud resources to ensure high availability and system stability.
- Communicate effectively with the client in both English and Chinese to quickly understand and respond to business needs.
- Follow the clients processes and standards to ensure services are compliant standardized and secure.
Stability & Assurance:
- Provide technical assessment and improvement recommendations related to system architecture stability based on the customers existing infrastructure and business development goals.
- Conduct regular health checks collect system metrics configuration and architecture information to evaluate overall system health.
- Offer specific solutions and technical optimization advice for identified issues.
- Participate in multi-layer diagnostics and analysis across network architecture computing resources storage systems databases and security structures.
- Deliver comprehensive health check reports to help clients identify potential risks early and ensure business continuity.
Job Requirements
- Experience: Minimum 2 years of experience in cloud platform operations or system administration (e.g. AWS Azure GCP Alibaba Cloud Huawei Cloud).
- Language: Native Chinese speaker with strong English communication skills (speaking reading writing listening).
- Technical Skills: Solid understanding of cloud architecture networking fundamentals virtualization containerization (e.g. Docker/Kubernetes) and monitoring/alerting systems (e.g. Zabbix Prometheus).
- Work Permit: Must hold valid residence and work authorization in Germany.
- Other Qualities: Strong customer service mindset attention to detail high sense of responsibility and ability to respond quickly to client needs.
- Preferred Qualifications: Experience with multi-cloud environments and/or familiarity with DevOps and automation tools (e.g. Terraform Ansible CI/CD pipelines).
Cloud Infra -
- Cloud Infrastructure Operations
- 2 AWS Azure GCP
- Docker/K8sZabbix Prometheus
- DevOps/TerraformAnsibleCI/CD