Senior Research Associate (Cold Calling)
Senior Research Associate (Cold Calling)
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Job Description
Overview:
We are looking for a highly motivated and proactive professional experienced in hard-core outbound sales process and who thrives in a fast-paced and target oriented environment. This role requires an individual with strong cold calling lead generation list building and desk research capabilities to deliver results. The ideal candidate must be a self-starter with a passion for generating new opportunities nurturing prospects and expanding market reach.
The Telecaller will work closely with the Operations teams to identify potential customers engage with decision-makers and generate quality leads that contribute to the recruitment process for Data Collection on Healthcare Market Research projects.
Key Responsibilities:
1. Cold Calling & Lead Generation:
- Conduct high-volume cold calling to potential respondents to introduce company services/products and aggressively recruit for Healthcare Professionals to join our panel.
- Dial through client provided lists with phone numbers get through gate keepers and achieve targets set.
- make outbound calls to potential respondents or decision-makers using client-provided lists. The caller must navigate gatekeepers effectively and ensure successful reach to the target individual.
- Identify qualify and nurture list building and networking opportunities through phone calls emails and other communication channels.
- Understand client requirements pain points and business needs to tailor pitches accordingly.
- Maintain an updated and organized database of leads prospects and follow-up activities.
- Make outbound calls to contacts on lists provided by clients across various geographies.
- Identify and bypass gatekeepers to connect with the intended target.
- Clearly introduce the purpose of the call and engage the respondent in line with project requirements.
- Capture accurate responses or confirm interest as per project goals (e.g. recruitment screening appointment setting).
- Maintain detailed and accurate call records in the calling system or project tracker.
- Meet daily weekly and monthly calling and conversion targets.
- Collaborate with team leads and quality control to ensure high standards of call delivery.
Required Skills:
- Prior experience in cold calling telemarketing or outbound sales is preferred.
- Strong communication and persuasion skills.
- Ability to handle objections and maintain professionalism on calls.
- Comfortable working with targets and call quotas.
Preferred Attributes:
- Perseverance and target orientated in high-volume call environments.
- Quick learner with adaptability to project-specific scripts and objectives.
- Time management and self-motivation in both remote and office-based settings.
2. List Building & Desk mining:
- Research and build targeted prospect lists from various sources including online directories LinkedIn industry reports and other data sources.
- Continuously update and refine the lead database to ensure accuracy and relevance.
- Categorize leads based on priority industry and potential conversion rate.
- Utilize platforms such as LinkedIn Facebook and other social media channels to source potential contact details.
3. Performance Tracking & Reporting:
- Track and analyze call performance lead conversion rates and pipeline progress.
- Provide weekly and monthly reports on lead generation activities successes and areas for improvement.
- Adjust strategies based on performance data and feedback from the sales team.
Key Skills & Qualifications:
- Experience: 1-3 years in outbound tele calling sales process inside sales business development or lead generation roles.
- Excellent Communication Skills: Strong verbal and written English communication.
- Self-Motivated & Proactive: Ability to work independently with minimal supervision and take initiative.
- Sales & Persuasion Skills: Ability to convince negotiate and build rapport with potential clients.
- Tech-Savvy: Comfortable with CRM tools LinkedIn data research tools and lead generation software.
- Result-Oriented: Strong focus on achieving KPIs lead conversion targets and business growth.
- Resilience & Adaptability: Ability to handle rejections and quickly adapt sales approaches.
- Multitasking Ability: Manage multiple leads and follow-ups simultaneously.
Qualifications :
Graduates or Relevant Degree
Additional Information :
Willing to work US EST Shift.
Work from Office.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
