Cook County Offices Under The President | Administrative Hearings Auditor Bureau of Administration Bureau of Economic Development Bureau of Finance Bureau of Human Resources Bureau of Technology Facilities Office of the President
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Job Summary
Under the direction of the Indigent and Family Services Manager serves as an advocate for the Medical Examiner and for individuals who have died and been sent to the Medical Examiners Office for investigation. Maintains a high-level of interactive communication with professional staff supervisors and managers to properly assess the needs and urgencies of the department as related to bereavement counseling. Performs grief and loss services within the Medical Examiners Office for those experiencing loss of family or an individual. Provides information on the death process in an empathetic supportive manner and support to bereaved family members. Provides grief support via phone mailings or community support group referrals and will provide resources for community support as appropriate. Applies knowledge of emotional social and spiritual needs and responses to death and grief. Performs other duties as assigned.
* Grief Counselors are assigned to work various shifts to cover business hours as well as hours when
identifications take place.
Minimum Qualifications
- Graduation from an accredited college or university with a Bachelors degree in Counseling Social Work Family Studies Psychology or Criminal Justiceis required.
- Two (2) years of practical work experience conducting bereavement counseling victim advocacy social work or crisis interventionis required.
Preferred Qualifications
- Licensed Clinical Professional Counselor (LCPC) Licensed Clinical Social Worker (LCSW) Licensed Professional Counselor (LPC) OR Licensed Social Worker (LSW).
Candidates who are contacted will be required to produce original required documents (e.g. current drivers license diploma school transcript certifications etc.) listed on the Notice of Job Opportunity within five (5) days of being extended an offer in writing by the Bureau Chief of BHR (or designee). Candidates will be notified of how to submit required documents.
Thedutieslistedarenotsetforth for purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employees normal line of work.
*Degrees awarded outside of the United States with the exception of those awarded in one of the United States territories and Canada must be credentialed by the World Education Services (WES) Educational Credential Evaluators (ECE) or a National Association of Credential Evaluation (NACES) member organization.
KNOWLEDGE SKILLSABILITIES AND OTHER CHARACTERISTICS
Thorough knowledge of community resources and referral processes regarding crisis intervention victim assistance grief counseling services or other resources as appropriate.
Strong knowledge and utilization of technical legal and medical language.
Skill and accuracy in the control organization and maintenance of files and records.
Skill utilizing proper technical legal medical and other language usage including punctuation and grammar and their proper application to business forms letters and records.
Ability to work with graphic material.
Ability towork in close proximity to decedents and malodorous conditions.
Ability to build rapport and establish relationships through strong interpersonal skills.
Ability to effectively manage customer service practices. Ability to coordinate several tasks at one time and perform well under pressure.
Ability to handle numerous clients needs simultaneously.
Excellent communication skills with the ability to exercise diplomacy gather information from others and make inquiries.
Ability to convey information and explain or discuss office policy and procedure with others in person or via telephone or other social media resource.
Experience working in public service working in an advocate related capacity.
Experience andeffectiveness working with diverse individuals and groups.
Excellent communication and teamwork skills required to collaborate with individuals across disciplines and at all organizational levels.
Contributes to a culture of diversity equity and inclusion.
Exhibits passion for serving those who have experienced loss as well as integrating healing arts and complementary approaches as part of a whole person healing process. Travel may be required throughout Cook County.
VETERANS PREFERENCE
When applying for employment with Cook County Government preference is given in the application process to honorably discharged Veterans who have served in the Armed Forces of the United States for more than 180consecutive days or during War Time. To take advantage of this preference a Veteran must:
MEET THE MINIMUM QUALIFICATIONS FOR THE POSITION.
IDENTIFY THEMSELVES AS A VETERAN ON THEIR EMPLOYMENT APPLICATION BY ANSWERING YES TO THE QUESTION Are you a military veteran
ATTACH A COPY OF THEIR DD 214 DD 215 or NGB 22 (NOTICE OF SEPARATION) AT TIME OF APPLICATION FILING. IF YOU HAVE MULTIPLE DD 214S 215S OR NGB 22S PLEASE SUBMIT THE ONE WITH THE LATEST DATE. COAST GUARD MUST SUBMIT A CERTIFIED COPY OF THE MILITARY SEPARATION FROM EITHER THE DEPARTMENT OF TRANSPORTATION (BEFORE 911) OR THE DEPARTMENT OF HOMELAND SECURITY (AFTER 911).
The Cook County Department of Veterans Affairs can assist you with obtaining a certified DD214 and having it recorded for you at no charge. Please contact
VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS AT TIME OF INTERVIEW.
*This position requires successful completion of post-offer tests which may include a background check drug screen and medical examination.