Solutions Engineer (m/f/d) - Connext Vivendi
Solutions Engineer (m/f/d) - Connext Vivendi
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Job Description
Why voize Because were more than just a job!
At voize were revolutionizing the healthcare industry with AI: Nurses simply speak their documentation into their smartphones and our AI automatically generates the correct entries. This saves each nurse an average of 39 minutes per day improves the quality of documentation and makes their daily work much more rewarding.
voize is YCombinator-funded already in use at over 1000 senior care homes and has grown by 100% in the last 90 days. Our customers save over 3.5 million hours annually - time spent on people instead of paperwork.
But this is just the beginning. With our self-developed voize AI were transforming not only the healthcare industry but also have the potential to create value in many other sectors from healthcare to inspections.
As a dynamic team we blend cutting-edge technology with social impact. And now we are looking for You to join us!
Your Mission: Delight customers optimise processes!
As a Solutions Engineer at voize you own the full technical journey of our customers - from the first presales check to ongoing operations. Youre the primary technical point of contact bridging voize and customer IT. By validating infrastructure configuring secure setups solving technical issues and scaling deployments you ensure a smooth experience and long-term success.
Your Daily Business No two days are alike
Support presales calls to assess infrastructure spot blockers and guide evaluations
Lead implementations focusing on Vivendi NG Mobil PD and customer environments (Windows/Linux)
Troubleshoot issues across systems networks browsers and interfaces with clarity and empathy
Support technical scaling (e.g. growing user bases infra changes)
Document setups and technical handoffs for smooth internal collaboration
Flag recurring issues and contribute to internal tools docs or processes
Your Skillset What you bring to the table
Youre a Vivendi expert youve administered configured and deeply understand the Vivendi infrastructure in real-world deployments including Vivendi NG Mobil and PD administration
Solid Windows/Linux system administration and network configuration skills (firewalls proxies routing MDMs APIs)
Familiarity with virtualisation Docker web servers (Nginx IIS) and load balancing
Strong troubleshooting skills across APIs browsers infrastructure and devices
Clear communicator with empathy for both technical and non-technical users
Proactive self-directed and skilled in documentation and technical handoffs
Our Success Mindset How we work at voize
Youre confident in German and English to support customers and work closely with the team well support you with language courses if needed.
Youre resilient - you see challenges as opportunities not obstacles
You work iteratively - test learn and improve instead of aiming for perfection
You value open feedback and contribute to a positive transparent team culture
Growing together what you can expect at voize
Become a co-creator of our success with stock options
Our office is in Berlin with a flexible remote work culture and we are pet-friendly!
Flexible working hours because you know when you work best!
Access to various learning platforms (e.g. Blinkist Audible etc.)
Open culture with regular work weeks and team events to collaborate and bond.
Rapid personal growth in a fast-growing startup.
Your work will make a real impact helping alleviate the workload for healthcare professionals
Free Germany Transport Ticket and Urban Sports Club membership
30 days of vacation plus your birthday off
Ready to talk Apply now!
We look forward to your application and cant wait to meet you no matter who you are or what background you have!
Employment Type
Full-Time
