Inside Sales Representative

An Amazing Career Opportunity for an Inside Sales Representative!!

Location: Rochester NY (US) Nazareth PA (US)
Job ID: 36937

We are seeking a customer-centric Inside Sales Representative to join our central inside sales team at HIDs business area Identification Technologies (IDT). The role is based out of Rochester NY (US) and primarily focuses on managing and growing existing US customers as well as driving the lead management process. More specifically you will be responsible for retaining and growing existing customer accounts through various strategic and tactical sales activities. Also you will own and drive the lead management process from initial contact to qualification and nurturing ensuring a smooth transition to the appropriate teams for closing. You will be part of a global inside sales team as well as working closely with your US outside sales colleagues.

Who are we

HID powers the trusted identities of the worlds people places and things allowing people to transact safely work productively and travel freely.
We are a high-tech software company headquartered in Austin TX with over 4500 worldwide employees. Check us out here: and is creating trusted identities for IoT applications through Smart Components and Enabling Services.
HIDs Identification Technologies powers the trusted identities of the worlds people places and things through smart components and cloud services. We make it possible for people and organizations to transact safely work productively and travel freely. Our contactless identification and sensing (RFID NFC and BLE) components and solution enabling technologies address the dynamic requirements across multiple industries to wirelessly connect identify collect and manage data quickly and accurately across virtually any IoT application.

As our Inside Sales Representative youll support HIDs success by:
Retaining and growing existing customer accounts through various strategic and tactical sales activities.
Owning the lead management process from initial contact to qualification and nurturing ensuring a smooth transition to the appropriate teams for closing.
Researching and qualifying leads to grow the IDT sales pipeline
Creating and maintaining a database of prospective clients.
Serving as a champion of IDT products and services providing sales support across all IDT sales channels.
Seting up new customer accounts and managing account updates in CRM tools ensuring compliance with internal documentation requirements.
Providing quotations reviewing and screen purchase orders (POs) and contribute to demand forecasting in Sales and Operations.
Maintaining professional and effective communication with customers and internal sales teams via phone and email documenting all activities in CRM tools.
Planing and conducting presentations of IDT solutions to customers via phone online tools and email.
Occasionally accompany the sales team on visits to major accounts for business reviews as well as tradeshows.
Submiting monthly reports in a timely manner as required by management.
Improving sales skills through trainings to enhance sales success rates.

Your Experience and Background include:
Degree in Sales or equivalent.
Minimum 3-5 years experience in sales inside sales sales assistant or similar.
Proven experience in sales inside sales customer support or a related field.
Customer-oriented with a strong focus on providing high customer value and service.
Working knowledge of the technical characteristics of IDT products.
Ability to take initiative stay well-organized and manage multiple tasks effectively and efficiently.
Strong CRM proficiency and effective contact management database skills (Salesforce HubSpot or similar).
Demonstrated skills in time management communication decision-making presentation and organization.
Ability to work independently with minimal supervision while thriving in a team-oriented environment.

What we can offer you:
Competitive salary and rewards package
Competitive benefits and annual leave offering allowing for work-life balance
A vibrant welcoming & inclusive culture
Extensive career development opportunities and resources to maximize your potential
To be a part of a global organization that is pioneering the hardware software and services that allow people to confidently navigate the physical and digital worlds

Why apply
Empowerment: Youll work as part of a global team in a flexible work environment learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents skills and experiences. You dont need to check all the boxes. If you have most of the skills and experience we want you to apply.
Innovation: You embrace challenges and want to drive change. We are open to ideas including flexible work arrangements job sharing or part-time job seekers.
Integrity: You are results-orientated reliable and straightforward and value being treated accordingly. We want all our employees to be themselves to feel appreciated and accepted.

The base salary for is $50003-$52073. The OTE is $58827 - $61262.

HID is committed to building a diverse equitable and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer we welcome applications from individuals of all backgrounds experiences and perspectives. We evaluate applicants without regard to race color religion gender gender identity or expression sexual orientation national origin disability age veteran status or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application processor to perform essential job functions please contact

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return we open doors for them wherever they go. With nearly 61000 colleagues in more than 70 different countries we help billions of people experience a more open world. Our innovations make all sorts of spaces physical and virtual safer more secure and easier to access.

As an employer we value results not titles or backgrounds. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback training and development opportunities. Our colleagues think broadly about where they can make the most impact and we encourage them to grow their role locally regionally or even internationally.

As we welcome new people on board its important to us to have diverse inclusive teams and we value different perspectives and experiences.