Embark on a transformative journey with Cognite a global SaaS forerunner in leveraging AI and data to unravel complex business challenges through our cutting-edge offerings including Cognite Atlas AI an industrial agent workbench and the Cognite Data Fusion (CDF) platform. We were awarded the 2022 Technology Innovation Leader for Global Digital Industrial Platforms & Cognite was recognized as 2024 Microsoft Energy and Resources Partner of the Year. In the realm of industrial digital transformation we stand at the forefront reshaping the future of Oil & Gas Chemicals Pharma and other Manufacturing and Energy sectors. Join us in this venture where AI and data meet ingenuity and together we forge the path to a smarter more connected industrial future.
Impact: Cogniters strive to make an impact in all that they do. We are result-oriented always asking ourselves.
Ownership: Cogniters embrace a culture of ownership. We go beyond our comfort zones to contribute to the greater good fostering inclusivity and sharing responsibilities for challenges and success.
Relentless: Cogniters are relentless in their pursuit of innovation. We are determined and deliverable (never ruthless or reckless) facing challenges head-on and viewing setbacks as opportunities for growth.
Cognite is looking for a visionary and results-oriented Vice President Global Academy to lead the evolution and expansion of our global training education and certification business. This is a critical leadership role responsible for building and scaling a world-class learning ecosystem that empowers Cognite professionals customers and partners to unlock the full potential of our solutions and their industrial data.
You will be at the helm of revising and scaling our Customer Academy and Certification programs ensuring they meet the diverse needs of our global customer base and a growing network of implementation partners. This role is crucial to our mission of scaling Cognites impact globally and achieving our $250M revenue ambition by 2026. You will lead a global team that combines instructional design curriculum development and customer-facing training delivery fostering a thriving community of Cognite experts and driving value realization for our customers.
Strategic Leadership & Program Development
Develop and execute a comprehensive global strategy for Cognites Academy encompassing internal enablement customer and partner training and certification programs.
Build a sustainable business model for training and certification that drives revenue while supporting customer and partner adoption.
Revise enhance and scale the existing Customer Academy incorporating innovative learning methodologies and technologies.
Design implement and manage a comprehensive multi-tiered certification program for both customers and implementation partners ensuring credibility and value.
Oversee the creation and curation of high-quality engaging training content (e-learning instructor-led blended learning workshops documentation) tailored to various roles and skill levels across Cognites core solutions including:
Cognite Product/Process Training
Customer Value Realization Training
Industrial Data Expertise & Best Practices
Global Team Leadership & Operations
Lead mentor and inspire a global team of 3-5 learning professionals responsible for content development instructional design training delivery and program management with team members currently located in India Oslo and Phoenix.
Foster a collaborative and high-performance culture within the team ensuring high engagement and retention.
Establish efficient processes and workflows for content creation localization and maintenance across different regions and languages.
Implement scalable delivery models (e.g. in-person virtual self-paced) to meet the diverse needs of global audiences.
Partner & Customer Enablement
Develop and launch a robust partner enablement program to equip implementation partners with the knowledge and skills required for successful project delivery and customer satisfaction.
Collaborate closely with the partner organization to integrate training and certification into the overall partner program structure and incentives.
Partner with CBEs Pre-Sales Field Engineering and delivery teams to identify customer training needs and integrate training programs into services engagements to accelerate customer outcomes supporting successful land expand and scale motions.
Value & ROI Realization
Define and track key performance indicators (KPIs) to measure the effectiveness and impact of training and certification programs (e.g. product adoption rates customer satisfaction partner performance reduction in support tickets time-to-value and revenue/profitability targets).
Develop and implement strategies for value badging to recognize and motivate learners and to clearly articulate the skills and expertise gained through Cognite certifications.
Champion and communicate the ROI of customer and partner enablement initiatives to internal stakeholders ensuring contributions to Cognites revenue ambition.
Community Building & Engagement
Plan and execute annual global/regional certification events and learning summits to foster community recognize achievements and provide ongoing learning opportunities.
Engage actively with the customer and partner community to gather feedback and continuously improve enablement offerings.
Act as an ambassador for Cognites Academy driving awareness and adoption within the market and promoting a vibrant community of Cognite-certified professionals.
Who You Are
Experienced SaaS Enablement Leader
10 years of progressive experience in training and certification leadership preferably in SaaS industrial technology or enterprise software environments.
Proven ability to build and monetize training and certification programs for customers partners and internal teams.
Demonstrable success in developing and launching impactful learning initiatives that drive business outcomes.
Strategic & Innovative Thinker
Strong understanding of instructional design principles adult learning theory and certification program development.
Proven ability to develop and execute a comprehensive strategic vision for enablement.
Experience with modern learning technologies and certification best practices.
Familiarity with creating value-based badging systems and partner program frameworks.
Global Mindset & Leadership
Experience managing and motivating distributed global teams.
Strong cross-cultural communication and collaboration skills.
Excellent leadership communication and executive presence to engage with customers partners and internal stakeholders globally.
Results-Oriented & Data-Driven
A track record of defining measuring and reporting on the ROI of training and enablement programs.
Analytical mindset with the ability to leverage data to inform decisions and drive continuous improvement.
Balances creativity with operational rigor ensuring high-quality scalable and impactful learning experiences.
Customer-Focused & Adaptable
Passionate about enabling others to succeed and unlock value from technology investments.
Embraces the balance between innovation accountability and data-driven decision-making.
Ability to adapt to change and navigate ambiguity in a fast-paced rapidly scaling environment.
Join the global Cognite community!
- Join an organization of 70 different nationalities with Diversity Equality and Inclusion (DEI) in focus
If youre excited about the opportunity to work at Cognite and make a difference in the tech industry we encourage you to apply today! We welcome candidates of all backgrounds and identities to join our team.
We encourage you to follow us on Cognite LinkedIn; we post all our openings there.
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