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Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - OperationsManagement Level
ManagerJob Description & Summary
A career in Infrastructure and Property within Internal Firm Services will provide you with the opportunity to be a part of developing and managing the PwC operational infrastructure that allows us to support our people and our clients. We focus on all aspects of internal infrastructure services from real estate site selection facilities management and physical security to managing relationships with Firm travel partners and event planning.Meaningful work youll be part of
As a Workplace National Audio-Visual Manager youll work as part of a team of problem solvers helping to solve business issues deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:
Develop and implement a national AV technology roadmap aligned with firm strategy and hybrid workplace needs.
Drive the selection standardization and lifecycle management of AV technologies across the national portfolio.
Lead mentor and support a team of seven AV professionals including performance management training and career development.
Oversee the day-to-day AV support function in key offices ensuring timely resolution of issues excellent client service and system uptime.
Develop and maintain operating procedures and SLAs for AV service delivery.
Lead AV scope development design review procurement installation oversight and commissioning for new office builds renovations and refresh projects.
Collaborate with internal project teams and external consultants/vendors to deliver projects on time within budget and to standard.
Manage national vendor relationships and service contracts for AV hardware integration and support services.
Evaluate emerging AV and collaboration technologies to keep the firm ahead of trends.
Participate in national committees or forums related to hybrid work events or digital enablement.
Experiences and skills youll use to solve
Extensive progressive AV/technology management experience in addition to experience in a leadership role.
Proven experience managing hybrid meeting solutions integrated AV systems and large corporate office environments.
Strong vendor management and budgeting skills are important.
Excellent verbal and written communication skills.
Ability to lead through influence coach team members and partner with senior stakeholders.
Proven experience in Audio Visual design.
Knowledge of construction renovation and maintenance projects is essential.
Strong organizational and communication skills are important.
Ability to manage multiple projects simultaneously and meet deadlines.
Familiarity with safety regulations and quality standards.
Why youll love PwC
Wereyoull be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work and our continuous development environment will take your career to the next level. We reward your impact and support your wellbeing through a competitive compensation package inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: Canada acknowledges that we work and live across Turtle Island on the land that is now known as Canada which are the lands of the ancestral treaty and unceded territories of the First Nations Mtis and Inuit Peoples. We recognize the systemic racism colonialism and oppression that Indigenous Peoples have experienced and still go through and we commit to allyship and solidarity.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Agile Methodology Analytical Thinking Business Case Development Business Process Modeling Coaching and Feedback Communication Competitive Analysis Creativity Customer Needs Analysis Customer Relationship Management Customer Satisfaction Digitization Embracing Change Emotional Regulation Empathy Inclusion Intellectual Curiosity Learning Agility Marketing Management Market Research Market Trends Operationalization 22 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
At PwC Canada our most valuable asset is our people and we grow stronger as we learn from one another. Were committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.Were committed to providing accommodations throughout the application interview and employment process. If you require an accommodation to be at your best please let us know during the application process.To learn more about inclusion and diversity at PwC Canada: Be a part of The New Equation.Chez PwC Canada notre atout le plus prcieux cest notre personnel. Et cest en apprenant les uns des autres que nous devenons plus forts. Nous avons cur de crer une communaut quitable et inclusive de professionnels de la rsolution de problmes dans laquelle chacun se sent vraiment sa place. Nous savons que lexprience peut prendre diverses formes et pour nous donner confiance au public et rsoudre des problmes importants nest possible que si notre milieu de travail reflte la diversit de la socit dans laquelle nous vivons.Nous tenons rpondre vos besoins tout au long du processus de demande demploi dentrevue et dembauche. Si vous avez besoin de mesures dadaptation pour tre parfaitement laise faites-le-nous savoir ltape de la demande demploi.Pour en savoir plus sur linclusion et la diversit chez PwC Canada: Faites partie de La Nouvelle quation.Required Experience:
Manager
Full-Time