Manager - Operations
Manager - Operations
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Job Description
About Us:
As a company we promote a culture of honesty and integrity and value the trust it allows us to build with customers and employees focus on our people is what sets us apart and keeps our customers coming back to work with us!
If you are seeking to be a part of a family this is the place for you!
We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110000 employees across 130 countries we go all the way to connect and simplify global trade and help our customers grow and thrive.
Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload) LTL (Less Than Truckload) brokerage cross-border trucking groupage and sortation hubs connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B B2C B2B2C e-commerce direct to store dropship returns and more leveraging asset-based asset-light and non-asset models.
We are seeking an Operations Manager in Hanover MD!
JOB SUMMARY:
The Operations Manager monitors all operations including but not limited to; Process shipments prepare paperwork communicate freight status and dispatch drivers for pick up. The manager will be the primary interface between Pilot Freight Services customers sales system operations and vendors and provide quality customer service while meeting company policies and procedures. The Manager will provide training complete performance reviews and issue disciplinary action when necessary.
Essential Functions:
Freight handling via forklift Assist District Manager with general tasks
Responsible for ensuring safe operations as well as compliance with all OSHA regulations all applicable laws and Pilots Corporate Policies
Effectively train supervise coach and evaluate all direct reports to foster good communications and morale
Reviews operational key performance measures monthly as well as benchmarking data to drive any required correctional or improvement strategies
Responsible for ongoing process analysis of operational systems procedures and staffing to drive continuous improvement in operating efficiencies
Oversee the warehouse operations including supervising direct reports
Overseeing all aspects of the Operations Department and employees
Delegating duties and responsibilities
Communicating freight status and any problems to custom
Load/Off-load build trucks for optimal routing
Ops manager is responsible for all the stations domestic KPIs
Other duties as assigned
SKILLS/COMPETENCIES:
Customer service background preferred
Ability to read key elements of financial statements in support of functional role responsibilities
Excellent communication and interpersonal skills
Must have superior organizational and time management skills
Must be approachable and motivated
Knowledge of systems utilized as it relates to logistics
Proficient knowledge of Microsoft Office
Ability to thrive in a high-pressure environment
Detail oriented and analytical
Understands TSA regulations
Strong problem solving abilities
EDUCATION:
Bachelors Degree in Business is a plus
High school diploma or equivalent
5 years experience in lieu of degree
EXPERIENCE:
Minimum of five (5) years in Operations Management preferably in transportation and logistics
Experience with DOT regulations
Proficient in Microsoft Office and ERP systems
3 years: Routing and Operations Experience
Company Benefits:
Medical
Dental
Vision
401k Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
Pay Range:
$78k-$82k
*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .
Required Experience:
Manager
Employment Type
Full-Time
