Senior Disaster Readiness Quality Manager
Senior Disaster Readiness Quality Manager
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Job Description
Job Summary
Job Description
What is the Opportunity
The Disaster Recovery and BCM team at RBC supports critical business processes by ensuring people processes and technology are prepared to recover from the unexpected. As a Senior Disaster Readiness Quality Manager you will be responsible for designing and managing the quality of disaster readiness recovery plans runbooks and playbooks. You will design a program of repeatable procedures to ensure the ongoing compliance of recovery documentation to RBC and regulatory standards. You will be part of an important program of continuous improvement that ensures the ongoing resilience of RBC as we become a digitally enabled relationship bank.
What will you do
Design a program for the quality assurance of disaster readiness documentation.
Collaborate with documentation contributors to help them understand the requirements.
Prepare detailed reports on defined objectives and risks for regulatory assessment.
Research and remain current on industry standards for business continuity and promote continuous improvement of the Disaster Readiness Program.
What do you need to succeed
Must have:
Quality Assurance experience.
Good experience with Disaster Recovery execution.
Senior level verbal and written communication skills.
Basic understanding of IT infrastructure including virtualization databases SAN and NAS storage messaging networking and Cloud.
Nice to have:
DRI International certification for Disaster Recovery.
Financial regulatory requirements for business continuity management.
Experience with ServiceNow.
Whats in it for you
We thrive on the challenge to be our best progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other reaching our potential making a difference to our communities and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits competitive compensation commissions and stock where applicable.
Leaders who support your development through coaching and managing opportunities.
Ability to make a difference and lasting impact.
Work in a dynamic collaborative progressive and high-performing team.
A world-class training program in financial services.
Flexible work/life balance options.
Opportunities to do challenging work.
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Job Skills
Adaptability Creative Visioning Critical Thinking Decision Making Detail-Oriented Industry Knowledge Information Technology Infrastructure Library (ITIL) Strategic Thinking Systems Software Time ManagementAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best effectively collaborate drive innovation and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect belonging and opportunity for all.
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Required Experience:
Manager
Employment Type
Full-Time
