Edelman is a voice synonymous with trust reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility empathy is progress and curiosity is momentum.
We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all reflects and represents the world in which we live and fosters trust collaboration and belonging.
This role functions as an overlay account management and enablement position. Your primary clients will be Edelmans internal client teams and you will act as the quarterback for AI-driven innovation across our global portfolio.
Responsibilities:
Internal Account Engagement & Enablement:
Serve as the primary point of contact for client teams seeking AI integration support.
Act as a trusted advisor to internal stakeholders on AI value strategy and best practices.
Empower internal teams to effectively communicate pitch and implement the AI platform.
Support internal teams in the full sales cycle of AI solutions to external clients.
Co-create tailored sales and enablement materials in partnership with product marketing.
Conduct initial scoping for advisory engagements and coordinate expert hand-offs.
Support development of complex solution proposals with internal and client-facing stakeholders.
Platform Adoption & Transformation:
Manage Account-Based Transformation process milestones across internal clients.
Drive usage and engagement of AI platforms across internal stakeholders.
Translate platform and third-party tool capabilities to client work needs.
Gather and share feedback from internal teams to influence product development.
Partner with marketing product and advisory teams to ensure aligned messaging and toolkits.
Qualifications:
Experience:
5 years in account management client success or sales enablement roles preferably in AI SaaS or enterprise technology.
Experience working within matrixed or overlay commercial models.
AI & Technical Acumen
Deep understanding of AI technologies and data-driven solutions.
Familiarity with platforms such as Tableau Power BI LLMs or machine learning applications.
Client-Focused Communication
Excellent relationship-building and consultative communication skills.
Ability to convey complex AI concepts in a client-friendly outcome-oriented way.
Organizational Intelligence
Skilled at navigating complex internal structures and collaborating across diverse teams.
Data-driven mindset with a track record of optimizing strategies based on insights.
This position is ideal for someone who is entrepreneurial collaborative and passionate about the transformative potential of AI in communications.
$99000 - $145000 a year
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An employees pay position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills seniority geographic location performance travel requirements revenue-based metrics any contractual agreements and business or organizational needs. The range listed is just one component of DJEHs total compensation package for employees. Other rewards may include annual bonuses a Paid Time Off policy and region-specific benefits.
Edelman offers a wide range of benefits: medical and dental insurance vision 401K life insurance disability insurance paid time off travel assistance and wellness programing.
Edelman is committed to diversity equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people members of the LGBTQ community veterans parents individuals with disabilities and members of any and all protected classes to apply.
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