Private Banking Associate
Private Banking Associate
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Summary
Job Description
What is the opportunity
As a key member of the Private Banking team the Private Banking Associate is responsible for creating an enhanced client experience by fulfilling on incoming servicing requests via email and phone and identifying unmet client needs through discovery in daily interactions. You will also champion digital education to enable our clients to engage with RBC through the channel of their choice.
What will you do
You will be an everyday banking expert specialized in delivering the Black Card Experience through high-level service and support transaction excellence digital education and opportunity spotting
As part of the Private Banking Associate team you will understand and deliver a tailored client experience to all Private Banking clients for incoming servicing requests in person via email and over the phone
Resolve client concerns at first point of contact in a highly professional timely and accurate manner
Maximize the use of technology and champion digital education to enable our clients to engage with RBC through the channel of their choice
What do you need to succeed
Must-have
Minimum of 2 to 3 years of banking experience
Bilingualism (English and French) required as you will regularly serve our clients with English and French-speaking needs.
Strong working knowledge of Microsoft Office Suite
Proven client service skills
Excellent organizational skills
Nice-to-have
Completion of IFC or CSC
Post-secondary education in Commerce or Business Administration
Whats in it for you
We thrive on the challenge to be our best progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other reaching our potential making a difference to our communities and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits competitive compensation commissions and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic collaborative progressive and high-performing team
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Job Skills
Additional Job Details
Address:
City:
Country:
Work hours/week:
Employment Type:
Platform:
Job Type:
Pay Type:
Posted Date:
Application Deadline:
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best effectively collaborate drive innovation and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .
Required Experience:
IC
Employment Type
Full-Time
