At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.

A Day in the Life

This role is a fixed term contract expected to be 18 months in duration.

This role requires travel with focus within the greater Calgary area.

This role supports the Diabetes business.

MAIN JOB DUTIES/RESPONSIBILITIES (may include the following and other duties may be assigned):
Conducts on-site education and / or consulting.
Supports field personnel in providing the best possible outcomes and service for Medtronic customers.
Partners with sales colleagues to develop and execute plans of sales for within one or more business unit(s).
Participates in conventions forums and meetings to increase product awareness.
Works closely with Clinical Lead Clinical Management and Regional Sales team to provide customer case and sales support.
Identifies and facilitates execution on growth opportunities with Sales and Clinical Support Team.
Serves as a technical resource to support sales of a specific medical product or solution.
Responsible for reporting complaints and Adverse Drug Reactions (ADR)
Provide leadership and direction in all aspects of the establishment implementation promotion and administration of the training and education activities to include assessment curriculum planning communications and device use skills development and educational support

Develop and execute education and training programs designed to enhance user competencies

Cultivate close relationships with strategic business partners including all training centers and opinion leaders
Provides new employee training on products technology and materials
Assist in developing objectives and programs for marketing and selling the Companys products
Plan direct and coordinate educational workshops and other programs events and activities (Maintain contact with customers to evaluate their clinical and educational needs)
Work with other departments to establish priorities for the Company direction new product development and customer satisfaction
Education reporting requirements (Must document all clinical support and education)
Conduct Monthly Business Reviews with RSM & SPM

CAREER STREAM:
Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects from design to implementation - while and adhering to policies using specialized knowledge and skills normally acquired through advanced education.

DIFFERENTIATING FACTORS:
Autonomy: Entry-level individual contributor on a project or work team. Works with close supervision.
Organizational Impact: Delivers work of limited scope typically smaller less complex projects or related activities.
Innovation and Complexity: Identifies defines and addresses problems that are not immediately evident but typically not difficult or complex. Makes minor changes in systems and processes to solve problems.

Communication and Influence: Communicates primarily with internal contacts within immediate group. Contacts others to gather confirm and convey information.
Leadership and Talent Management: N / A job at this level is focused on self-development.
Required Knowledge and Experience: Requires broad theoretical job knowledge typically obtained through advanced education. Requires a Baccalaureate degree 0 years of experience required.

REQUIRED QUALIFICATIONS
KNOWLEDGE/EDUCATION
High School Diploma or GED
Associate degree or;
Bachelors degree.

JOB EXPERIENCE
Minimum 4 years of work experience in the healthcare or engineering field with a High School Diploma or GED or
Minimum 2 years of work experience in the healthcare or engineering field with an Associate degree or;
No minimum years of work experience with a bachelors degree.

DESIRED/PREFERRED QUALIFICATIONS

JOB EXPERIENCE
Background in Diabetes Education preferred (Certified Diabetes Educator an asset)

Valid registered license in one of more of the following fields: RN RD PA NP Pharmacist with minimum of 2 years of experience

Knowledge of the healthcare system (National Provincial and/or Regional level)
Medical device experience

SKILLS/COMPETENCIES
Ability to develop and present educational training programs and/or workshops
Skill in organizing resources and establishing priorities
Knowledge of adult education and communication principles and practices
Outstanding interpersonal verbal and written communication skills and the ability to communicate and work effectively within a diverse community
Desire to help others
Composed under stress
Strategic planning skills
Strong communication skills
Strong knowledge and understanding of nursing and/or medical principles methods and procedures
Ability to develop implement and evaluate clinical education methodologies and assessment instruments
Ability to organize prioritize and schedule work assignments
Working knowledge of conflict resolution and mediation principles and techniques
Must have a valid drivers license with no restrictions.

PHYSICAL JOB REQUIREMENTS
Travel required for training customer events symposia field activities and case coverage
On-call and travelling after hours may be required for case coverage and/or field related activities
Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CSs are required to work a number of weekend and holidays during the quarter as determined by local management.
Minimum travel of 50-60% of any given work week

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.

Medtronic Canada strives through our vision to build a culture of inclusiveness through our commitment to employment equity and diversity. Discrimination is prohibited on any grounds protected under Canadian Human Rights legislation. Employment applications are encouraged from all members of our community. Upon request candidates with disabilities will be accommodated during the recruitment process.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.

Learn more about our business mission and our commitment to diversity here