Event Staff Manager
Event Staff Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Details
Description
Join Thirteenth Floor Entertainment Group and dive into the thrill of mastering two vital roles at the legendary Los Angeles Haunted Hayride! This is a rare chance for a dynamic adaptable leader to drive success from the very start of the season through every electrifying event night. If you crave variety thrive under pressure and want to leave your mark on one of LAs most iconic Halloween experiences this is the opportunity youve been waiting for!
Were searching for one exceptional individual to own both a high-impact pre-season and in-season rolebecoming an essential force behind the unforgettable magic and success of the Los Angeles Haunted Hayride.
Pre-Season Position: Casting Assistant
Dates: 7/15/2025-9/17/2025: Schedule TBD
Pay: $24.00hr
On-site Location: Los Angeles Haunted Hayride 4730 Crystal Springs Dr Los Angeles CA 90027
The Casting Assistant plays a key support role in preparing for the seasonal Los Angeles Haunted Hayride event. Working closely with the General Manager this position helps coordinate staffing efforts by assisting with audition logistics communicating with prospective staff and organizing casting schedules and documentation. The Casting Assistant also supports general event preparations by maintaining talent databases helping with onboarding tasks and ensuring all casting materials are up to date and accessible. This role is ideal for someone who is organized proactive and eager to contribute to a dynamic team environment focused on delivering a successful haunted attraction event.
In Season Position: Event Staff Manager
Seasonal Position: 9/18/2025 - 11/2/2025
Pay: $8579k
On-site Location: Los Angeles Haunted Hayride 4730 Crystal Springs Dr Los Angeles CA 90027
Position Overview
The Event Staff Manager is a seasonal full-time leader at the Los Angeles Haunted Hayride reporting to the General Manager. This role oversees recruiting training and supervising all event staffincluding line staff ticket scanners pulsers and tractor loaders/unloaderswhile working closely with attraction leads to coordinate schedules motivate teams and ensure top-notch guest experiences and operational excellence. Ideal for a dynamic leader who thrives in fast-paced live event environments and is passionate about delivering memorable high-quality experiences for both guests and staff.
Responsibilities
Staffing & Supervision
- Recruit hire schedule and directly supervise all event staff including ticketing line management general event support and tractor loading teams.
- Collaborate with the General Manager and 13FEG personnel to develop and implement best operating procedures for the season.
- Oversee timecard approvals and payroll compliance for approximately 30 staff positions.
- Partner with the General Manager to ensure optimal staffing levels and effective scheduling of all operational roles.
Onsite Leadership & Operations
- Provide hands-on onsite management of event staff throughout each show night ensuring full availability and responsiveness during all event hours.
- Ensure all stations are fully staffed and team members have the resources and support needed to perform their roles.
- Conduct regular quality control checks maintaining close communication with department leads to uphold operational standards.
- Oversee guest flow and wayfinding including the strategic placement and maintenance of signage to support smooth navigation and crowd management.
- Lead nightly pre-show briefings with department leads to communicate priorities operational updates and expectations.
- Implement and enforce workflows for crowd control queue management and emergency access troubleshooting congestion and redeploying staff as needed in real time.
Communication & Team Support
- Maintain open proactive communication with the General Manager regarding operational needs staff performance and guest feedback.
- Work closely with Guest Services to promptly address guest concerns or incidents with professionalism and care.
- Serve as a visible accessible leader for all event staff fostering a positive team environment built on accountability professionalism and collaboration.
- Encourage problem-solving and morale across all departments by being a consistent presence on the ground.
Logistics & Safety
- Ensure all directional safety and informational signage is properly placed and maintained to support clear guest wayfinding and compliance.
- Support the General Manager in emergency planning and enforce all safety protocols including access control egress pathways and adherence to local regulations.
- Monitor custodial needs throughout the event coordinating rapid responses to spills trash overflow and restroom maintenance to ensure a safe and welcoming environment.
Qualifications
Requirements
- Minimum 35 years of experience coordinating or managing large-scale fast-paced events.
- Prior management or supervisory experience strongly preferred.
- Must be available to work evenings and weekends; reliable and consistent attendance is essential.
- Ability to stand and remain active for extended periods and move throughout the event venue as needed.
- Demonstrated ability to work effectively and collaboratively within a team to achieve event objectives.
- In-depth knowledge of team leadership event operations crowd management and best practices in event management
Thirteenth Floor Entertainment Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status
Required Experience:
Manager
Employment Type
Temp
