Field Service Technician- Monitoring & Controls

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.

Position Summary:
The Instrumentation & Controls Technician disassembles inspects cleans repairs calibrates tests and performs periodic maintenance on field instruments equipment systems and controls to ensure product specifications and quality standards are met. This role includes evaluating systems for necessary modifications performing complex repairs and troubleshooting both scheduled maintenance and unscheduled issues. The ideal candidate has strong electrical troubleshooting skills is comfortable working independently or as part of a team and is passionate about hands-on work and problem-solving.

Xylem is seeking mechanically inclined professionals who are passionate about hands-on work and problem-solving. We encourage individuals with backgrounds in HVAC electrical work plumbing diesel and mechanical systems or construction to apply. We are looking for someone ready to put in the work and grow with the company. Its okay if you dont meet every requirementwe value a strong work ethic a willingness to learn and a commitment to being part of a high-performing team. If youre motivated dependable and eager to build your skills we encourage you to apply.

Key Responsibilities:

• Promote and maintain a safe working environment and safety-focused culture

• Demonstrate a high-impact culture through innovation accountability and empowerment

• Care for and maintain company property

• Work independently with minimal supervision and contribute effectively in a team setting

• Build and repair electrical control panels integrating components such as transducers switches VFDs power supplies and PLCs

• Use tools like multimeters and signal generators to diagnose low-voltage AC/DC signal issues

• Read and interpret electrical wiring diagrams and mechanical drawings

• Update PLC software and provide remote field support as needed

• Perform preventive maintenance and service electrical fleet equipment

• Troubleshoot electrical systems diesel engines and pump problems

• Create accurate parts and repair lists and coordinate with the Parts Manager for timely ordering

• Support system setup on customer job sites and respond to after-hours repair calls as needed

• Operate a service truck as required

• Communicate effectively both verbally and in writing

• Perform other duties as assigned

Qualifications & Experience:

• 35 years of experience troubleshooting and repairing electrical controls and industrial equipment preferred

• General knowledge of 3-phase 480-volt electrical systems

• 12 years of experience with variable frequency drives (VFDs) and PLC controls preferred

• Ability to troubleshoot and repair electrical control equipment including motor starter panels VFDs flowmeters and PLCs

• Solid understanding of single-phase three-phase and DC electrical systems

• Ability to read and comprehend electrical schematics and mechanical drawings

• Proficient in using multimeters signal generators and other diagnostic tools

• Experience updating PLC software and integrating control systems

• Strong organizational and time management skills in a fast-paced environment

• Excellent verbal and written communication skills

• Ability to travel frequently and respond to field service calls on short notice

• Comfortable with general math and standard/metric measurements

Preferred Qualifications:

• Forklift certification

• Experience working with electrical submersible equipment

• Familiarity with AC/DC components and electrical testing methods

• Prior experience in industrial equipment service and repair

Compensation:
The estimated salary range for this position is $23 to $26 per hour. Starting pay is dependent on multiple factors including skills experience and work location. At Xylem we offer a competitive compensation package with a generous benefits program that includes medical dental and vision plans a 401(k) with company contribution paid time off paid parental leave tuition reimbursement and more.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.