Senior Solution Consultant
Senior Solution Consultant
Posted on :
05-07-2025
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1 Vacancy
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Job Description
At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build high-performing teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires close-knit high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the microphone and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the microphone and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
Senior Solution Consultant
Why We Have This Role
Solutions Architects engage early in the project lifecycle where the customer is just beginning to define the vision and often lean on the Solutions Architect to imagine what is possible and determine if its feasible. The role requires an affinity for solution selling technology evangelism and customer engagement. The ability to win the hearts and minds of our customers while explaining abstract technical concepts in a non-technical manner as they relate to business value is a must.
How Youll Find Success
- You will lead Project Discovery and Design Sessions as well as Project Scoping conversations in order to validate the customer solution and articulate the business impact of the solution.
- You will accomplish this by designing technical solutions that meet customers business objectives.
- This role requires a high degree of cross-functional collaboration with Sales Engineering and customers.
- You operate regularly in ambiguous situations and view those as opportunities. As the solution is defined you construct a system that is profitably replicable and then move on to the next situation.
- Technical expertise for scoping and defining solutions for customers with needs beyond the typical platform capabilities.
- Be a self-starter who takes ownership of opportunities works independently manages multiple simultaneous projects and deals well with ambiguity and last-minute changes.
- Have the ability and passion necessary to maintain technical excellence with emerging technologies including competitive technologies while continuing to manage customer opportunities.
How Youll Grow
- You will be joining a fast-growing highly-motivated team with a targeted area of focus that has a considerable impact on the business and many opportunities to evolve.
- Be presented with avenues to pursue continuous learning and acquisition of new skills in technology management and personal growth.
- Be constantly exposed to the latest thought leadership in the XM industry.
Things Youll Do
- Listen to the customer and identify the actual underlying needs and goals to create the optimal solution sometimes reviewing with the customer why they would benefit from changing their processes.
- Design and document custom solutions for individual customers needs by adapting the platform capabilities to the needs of Qualtrics enterprise-level customers.
- Collaborate with a small team to define refine and iterate over internal processes and service offerings to provide the best possible customer experience.
- Work collaboratively with Sales Engineering and other teams to ensure compelling solutions are created by presenting to customer executive and IT teams.
- Assist in driving sales pipeline while ensuring achievement of Professional Services billing targets.
- Establish strong relationships with the customers key technical and business decision makers.
- Understand the customers business requirements in order to articulate the solutions business value.
What Were Looking For On Your Resume
- More than 5 years of experience in a professional services or equivalent role within a SaaS organization.
- Previous experience scoping and designing solutions for enterprise level organizations.
- Detailed understanding of services offering within the SaaS space. Knowledge of implementation timelines pricing and RFP process.
- Ability to write and speak English at a professional level.
What You Should Know About This Team
- We are part of one of the most dynamic growth areas in the company.
- Strong project management and organizational skills are truly essential for success.
- We are a fun team trivia masters gardeners artists world travelers brewers readers pet owners mushroom farmers kayakers pizza makers painters golfers LEGO creators woodworking enthusiasts campers and much more!
Our Teams Favorite Perks and Benefits
- Flexible hybrid work model with 3 mandatory in-office days and 2 remote/flexible days
- Comprehensive benefits package including medical dental vision life insurance and wellness programs
- Access to global and regional employee resource groups (Q-Groups) promoting diversity and inclusion
- Regular team events learning stipends and a modern collaborative office environment
- Recognized for company culture leadership and diversity with multiple Best Places to Work awards
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave ActEqual Opportunity EmploymentEmployee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please let your Qualtrics contact/recruiter know.
Not finding a role thats the right fit for now Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events behind the scenes stories from the team interview tips hot jobs and more. No spam - we promise! Youll hear from us two times a month max with fresh totally tailored info - so be sure to stay connected as you explore your best role and company fit.
For full-time positions this pay range is for base per year; however base pay offered may vary depending on location job-related knowledge education skills and experience.A sign-on bonus and restricted stock units may be included in an employment offer in addition to a range of medical financial and other benefits based on eligibility criteria.
Washington State Annual Pay Transparency Range
$144950$160600 USD
Required Experience:
Senior IC
Employment Type
Full Time
Key Skills
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