National Account Manager (Service Contracts)
National Account Manager (Service Contracts)
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5years
55000 - 55000
1 Vacancy
Job Description
Service National Account Manager
Location: Remote (UK-based) with National Travel
Salary: 50000 - 55000 base 20% bonus car allowance full benefits package
About the Role
Are you a relationship-driven sales professional with a strong track record in service-led environments We are seeking a Service National Account Manager to oversee and expand a portfolio of national accounts across the UK. This is a fantastic opportunity for a motivated and commercially astute individual to play a key role in client retention contract growth and strategic account development within a well-established service solutions provider in the industrial access and facilities management sector.
This is a field-based role requiring weekly client visits (averaging 16 face-to-face meetings per week) and working with a collaborative cross-functional team to ensure best-in-class service delivery and growth.
Key Responsibilities
- Account Retention & Expansion:
Secure renewals of existing service contracts convert new product installations into ongoing service agreements and conduct regular contract review meetings with clients. - New Business Development:
Identify and convert new service contract opportunities within existing customer bases and target new national accounts in the facilities industrial access or entrance systems sectors. - Client Relationship Management:
Build long-term partnerships with multi-site clients and stakeholders providing tailored service strategies aligned with customer needs and business objectives. - Performance & Reporting:
Maintain accurate CRM records provide KPI-based reporting tailored to client expectations and deliver clear sales forecasts to internal stakeholders. - Internal Collaboration:
Work closely with the field engineering service coordination and finance teams to ensure contract health timely support and debt management. - Strategic Input:
Support internal alignment and business development through insight-driven collaboration across sales service and operations.
Skills & Experience Required
- Proven experience in field sales within a service-focused solution-based environment.
- Demonstrated success working with national or key account customers.
- Strong account management and customer retention capabilities.
- Proficiency in Microsoft Dynamics CRM or similar platforms.
- Highly organised with strong reporting and forecasting acumen.
- Full clean UK driving license is essential.
What s on Offer
- Competitive base salary (Up to 55000) 20% bonus structure.
- Company car allowance and full benefits package.
- Remote working with national client site travel.
- Clear career progression and ongoing training and development opportunities.
- Supportive team-oriented culture committed to long-term success.
Employment Type
Full Time
