Account Services Specialist
Account Services Specialist
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0-1years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Establish manage and maintain healthy business relationships with new and existing clients.
- Communicate and respond to customers through various channels.
- Ensure customer satisfaction and provide professional customer concerns.
- Work closely with the internal teams to address customer concerns and inquiries.
- Facilitate the consolidation of required documents and materials needed in fulfillment of clients requirements.
- Consistently and regularly update customer and account information in the internal system.
- Ensures that daily administrative tasks are delivered and executed with due diligence.
- Provide clear and regular updates to internal and external stakeholders.
- Must be able to troubleshoot and initiate solutions in case of project challenges and escalating concerns to concerned parties if need be.
- Provide general administrative support to Account Managers.
Requirements
- Excellent verbal and written interpersonal presentation and communication skills.
- Can must be willing to work on-site if required but will otherwise have the flexibility to work from anywhere
- Fresh graduates are welcome to apply
Benefits
Digital isn t the easiest industry to be part of it s always on and always evolving. The client pressure is real but with the right support and programs in place you ll know you ve got it and we gotchu too as part of one of only two agencies in the Philippines certified as a Great Place to Work.
BEST SUPPORT FAM
- Immerse in a supportive atmosphere with uplifting mentors and teams.
- Vibe with us through monthly employee programs and events.
- Get recognized for your hustle we celebrate wins!
- Level up on efficiency through Digital 1st equipment tools and systems.
- Boost your skills with in-house learning programs and company-sponsored training
- Stay agile by adhering to SCRUM and Agile methodologies and rituals.
- Own your career path with regular appraisals and growth opportunities.
- Rotate through diverse projects gaining exposure to different languages frameworks and platforms
- Use your leaves in any way you like for catching up pursuing your passions or contributing to the community
- Stay healthy and secured with HMO and life insurance plus all-around support from different experts on mental health nutrition finances and more.
TIME FOR YOUR NEXT BIG BREAKTHROUGH! Love what you ve read so far? You might just be the person we re searching for, if you fit the bill! With at least 3 years of experience in any related field. Open to work onsite if needed, but otherwise have the flexibility to work from anywhere. Ready to take on award-winning breakthroughs.
Employment Type
Full Time
