Area Head-Government Banking
Area Head-Government Banking
Posted on :
04-07-2025
Employer Active
1 Vacancy
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Job Description
Job Purpose:
We are a leading financial institution in the Government Banking sector committed to providing exceptional banking services to our esteemed clients. As an Area Head-Government Banking you will play a crucial role in ensuring seamless customer onboarding expanding the volume of trade and maintaining strong relationships with clients.
Roles & Responsibilities:
- Ensure seamless customer onboarding by providing bestinclass customer service and developing deep relationships to become the clients banking partner of choice.
- Spearhead business generation within stringent regulations and the banks risk appetite to expand the volume of trade in the Government Banking Group.
- Collaborate with financial institutions to share revenue sources and realize synergies.
- Understand client needs business and sector characteristics to structure solutions that achieve customer satisfaction while remaining aligned with the banks policies.
- Responsible for accurate and timely KYC ensuring compliance and risk categorization.
- Acquire highvalue highticket size accounts after conducting due diligence.
- Ideate to create diversified revenue sources for the Government Banking Group and facilitate campaigns to increase customer penetration and acquire highquality clients.
- Monitor financial reports of clients to identify early warning signs and flag potential pitfalls to prevent losses to the bank.
- Monitor portfolio and flag early warning signals while maintaining constant communication with clients.
- Perform credit analysis as mandated by RBI.
- Gather and leverage market intelligence to incorporate best practices.
- Develop and maintain constructive relationships with key internal and external stakeholders to help achieve business critical goals.
Secondary Responsibilities:
- Collaborate with internal stakeholders (Branch Banking Treasury Risk Compliance Legal) to achieve desired business objectives while ensuring maximum efficiency in internal processes.
- Create and deploy strong mechanisms to constantly measure and monitor customer satisfaction envision changes to existing processes and improve specifications and performance.
- Ensure high-quality customer service and review customer complaints to maintain customer satisfaction and increase the treasury business.
Managerial and Leadership Responsibilities:
- Champion bank customer-first culture by driving the team to uphold high-degree servicing norms and ensure absolute customer delight.
- Attract and retain best-in-class talent for key roles in their reporting structure.
- Monitor key parameters on employee productivity hiring quality and attrition rates and make necessary improvements.
Requirements
5 years of relevant experience.
5+ years of relevant experience.
Education
Any Postgraduate
Employment Type
Full Time
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