Lead - Solution Engineer
Lead - Solution Engineer
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1 Vacancy
Job Description
At Freshworks we pride ourselves on providing industry-leading AI-first Employee Experience software. Our customers deliver greater levels of service through an intuitive and powerful ITSM ITAM ITOM and ESM platform. If youre looking to move fast and make a significant impact in an exciting space youre in the right place!
We are constantly looking for smart passionate individuals dedicated to creating great products designing exceptional experiences building scalable platforms and delighting customers. We are seeking a Lead Solution Engineer to join our growing GTM team in North America focusing on our Enterprise business. If you have strong analytical skills and a methodical approach to problem-solving we want to hear from you. If youre a confident speaker who can communicate effectively with diverse audiences we want to hear from you. If you thrive in a fast-paced high-growth work environment then we definitely want to hear from you. Reach out to us and lets chat!
As a Lead Solution Engineer your primary responsibilities include:
- Collaborating with our Enterprise customers to identify and address their most critical business challenges.
- Supporting the sales team by conducting discovery calls and delivering product demonstrations for active deals.
- Gathering requirements effectively to clearly define customer problems.
- Building and presenting compelling demonstrations of Freshworks products.
- Articulating the value of Freshworks solutions to a variety of audiences.
- Embracing lifelong learning and continuously developing your skills.
- Evangelizing the refreshing user experience offered by the Freshworks platform.
Qualifications :
- 6-8 years of Solution Engineering experience.
- Excellent soft skills and presentation abilities; you will rely on these daily!
- Proven capability to work on cross-functional teams to address business and technical challenges.
- Strong verbal written presentation and interpersonal communication skills.
- Demonstrated time management skills in a dynamic sales environment; you will manage multiple deals monthly.
- Highly driven individuals with a focus on execution and a strong sense of urgency are encouraged to apply.
- A Bachelors degree is preferred but not required.
- Experience selling SaaS products to SLED/Manufacturing customers or ITSM platforms is preferred.
Additional Information :
The annual base salary range for this position is $135000 $195000 USD.
Compensation is based on a variety of factors including but not limited to location experience job-related skills and level. Bonus/equity may be available.
Freshworks offers multiple options for dental medical vision disability and life insurances. Equity ESPP flexible PTO flexible spending commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.
At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
