Assistant Manager, Key Account Management (Contract)
Assistant Manager, Key Account Management (Contract)
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1 Vacancy
Job Description
Get to Know the Team
The Merchant Team is dedicated to overseeing shaping and growing the business of our merchant partners. We develop and execute go-to-market strategies with the goal of serving our community while creating mutually beneficial collaborations with merchants. Our mission is to help enhance their business offerings and positively impact the lives of their customers through the Grab platform.
Get to Know the Role
We are seeking a dynamic Assistant Key Account Manager to join our team in Metro Manila Philippines. You will support the management and growth of our main accounts ensuring customer satisfaction and contributing to the success of our organization.
The Critical Tasks You Will Perform
- Assist in developing and implementing strategic account plans to drive growth and maintain strong relationships with key clients
- Collaborate with cross-functional teams to ensure delivery of products/services and resolution of customer issues
- Analyze account performance market trends and customer needs to identify new business opportunities
- Support the preparation and delivery of high-impact presentations and proposals to key clients
- Monitor and report on key performance indicators (KPIs) for assigned accounts
- Assist in contract negotiations and renewals with key accounts
- Contribute to the development and implementation of account management best practices
Qualifications :
What Essential Skills You Will Need
- Bachelors degree in Business Marketing or related field
- 3 or more years of experience in key account management or similar role
- Experience growing partner accounts
- Strong proficiency in customer relationship management (CRM) software
- Strong analytical skills with the capability to interpret data and turn insights into relevant strategies
- Experienced in project management and balancing multiple sales opportunities simultaneously
- Industry-specific knowledge relevant to our organizations sector is a plus
Additional Information :
Life at Grab
We care about your well-being at Grab here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
- Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer we consider all candidates fairly and equally regardless of nationality ethnicity religion age gender identity sexual orientation family commitments physical and mental impairments or disabilities and other attributes that make them unique.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
