Office Administrator
Office Administrator
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Job Description
Job description
Overview:
The Front Office Administrator is responsible for overseeing day-to-day administrative functions supporting internal operations and managing clerical tasks to ensure a smooth and efficient workplace. This role works closely with all departments to facilitate project needs coordinate vendor relations and enhance customer service delivery. Purchase Order processing and travel coordination are essential functions of the position. Due to limited public transportation access to a personal vehicle is required.
Key Responsibilities
1. Front Desk Management
Greet and assist office visitors professionally.
Answer screen and route incoming calls and respond to general inquiries.
Monitor and manage general email inboxes.
2. Administrative & Clerical Support
Perform filing copying scanning and other clerical tasks.
Maintain a clean and organized office environment.
Restock office and kitchen supplies as needed.
3. Customer Interaction & CRM Management
Deliver exceptional customer service via phone email and in person.
Update and manage customer data in CRM (Microsoft).
Schedule and confirm appointments with clients and vendors.
4. Project Support & Material Coordination
Assist with sourcing and ordering materials for projects (e.g. washroom aggregate vac truck bins pole supports).
Communicate with vendors and suppliers to meet project deadlines.
5. Travel Coordination
Arrange travel including flights hotels car rentals and itineraries
Maintain a comprehensive travel tracking spreadsheet
Secure all necessary approvals and confirm booking details with travelers.
6. Purchase Order Management
Create and issue purchase orders based on audited project budgets
Ensure all PO-related documentation is complete and accurate.
7. Vendor Compliance
Maintain and update the Master Vendor List and approvals
Track and collect vendor compliance documentation.
8. Courier & Documentation Oversight
Schedule and monitor domestic and international courier services.
Manage internal documents such as Notices of Project timesheets and end-of-season records (filing storage shredding).
9. Team & Office Support
Support the Office Manager and assist other teams with administrative needs.
Monday to Friday : 8:00 AM 4:30 PM
Job requirements
Requirements
Minimum 2 years of administrative or procurement experience.
Proficiency with Microsoft Office Suite Excel Word etc.
Strong attention to detail organization and follow-through.
Excellent verbal and written communication skills.
Valid drivers license and access to a personal vehicle is required.
Qualifications and Education Requirements
Experience as an office administrator office assistant or relevant role.
Post-secondary education
Excellent knowledge of Microsoft Office Suite (Word Excel Outlook) and office management software (ERP etc.)
Exceptional organizational and time management skills.
Great attention to detail and high level of thoroughness.
Excellent written and verbal communication skills.
Great Customer Service Experience
About Fer-Pal Construction Ltd.:
Fer-Pal Construction is an entrepreneurial leader in water main rehabilitation services in North America. With a 30-year award-winning history of ensuring clean and safe water for municipalities in Canada and the USA Fer-Pal continues to grow rapidly because of our leading-edge team innovative technology and customer excellence.
This is an excellent opportunity to join a growing team and earn a competitive salary and additional rewards including employer-paid health benefits an RRSP contribution and matching program in-house training and potential career advancement. To learn more about the Fer-Pal and our employees experience please view our YouTube channel at Company Mission:
FER-PAL would like to create a long-term sustainable continuously growing well-managed business.
FER-PAL will remain the predominant player in pipe rehabilitation now and in the future.
FER-PAL must create and sustain a culture that prizes safety family quality products workmanship innovation high profitability professionalism and great customer service.
In accordance with the Accessibility for Ontarians with Disabilities Act 2005 Fer-Pal will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individuals particular restrictions and limitations. If you require specific accommodation because of a disability or a medical need please advise us in your application.
All done!
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
