Program Facilitator (3 Positions)
Program Facilitator (3 Positions)
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Job Description
EASTCONN is hiring 3 full time Program Facilitators for the Youth Employment and Training Talent Pipeline Programs in the Eastern Connecticut region. Job responsibilities include:
- Provide career pathway guidance (post-secondary education/training & employment) to high school students interested in health and manufacturing industries
- Raise awareness of health and manufacturing careers and training opportunities
- Assist high schools in organizing and attending Health and Manufacturing Career Fairs as well as other learning opportunities in these fields.
- Communicate with high school staff about participant progress in training
- Coach participants through employment plan action step development training funding application procedures and job placement activities.
- Participate in recruitment orientation and enrollment activities
- Provide person centered case management services
- Administer comprehensive career assessment tools which may be industry specific; skill/aptitude-specific; interest inventories; & other tools relevant to customer needs
- Work with Business Services Team to identify available mentoring guest speakers and/or job opportunities for those completing healthcare and manufacturing courses
- Develop educational and career plans with participants
- Provide supportive services to participants and/or referrals to human services and community resources.
- Maintain customer management database and required reporting.
- Assist young adults with securing work based learning internships and permanent employment.
- Connect high school staff participants and other partners with local American Job Center resources.
Required qualifications:
- Bachelors Degree in Psychology Sociology Human Development Counseling Workforce Development or other relevant degree field plus three years related work experience (will consider reasonable alternative combination of education and experience)
- Experience in Case Management systems having been responsible for a caseload of customers and maintaining requisite data entry.
- Ability to thrive within diverse teams and serve people with diverse socioeconomic racial and ethnic backgrounds.
- Excellent customer service communication mediation and de-escalation skills; verbal and written.
- Competency with Google Suite Microsoft Word and Excel.
- Capacity to complete data-entry tasks utilizing web-based systems maintain accuracy and efficiency in fast-paced environment.
- Ability to frequently travel within Eastern Connecticut and occasionally statewide with reliable transportation.
At EASTCONN we believe that diversity is key to our success. We encourage candidates from all backgrounds to apply including those who may not meet every listed qualification. Your passion drive and perspective are what matter most to us.
As an EEO/AA employer EASTCONN provides equal opportunity and prohibits discrimination harassment and retaliation based upon a persons race color religion sex age national or ethnic origin disability veteran status sexual orientation gender identity gender expression or any other characteristic protected under applicable law and caste which is protected by our policies.
AA/EOE
M/F/D/V
Employment Type
Full-Time
