Practice Technician - Mount Sinai Brooklyn - Dept. of Surgery - Full-time days

Provides clinical office support to Physicians & Surgeons and performs patient care and administrative duties necessary to deliver quality patient care.

Roles & Responsibilities:

• Monitors patient flow in waiting room and resolves patient flow issues related to registration and post-visit processing
• Provides set-up of examination room and instruments in accordance with proper techniques established by hospital and infection control policies.
• Takes and monitors vital signs including fetal heart rate if necessary
• Performs phlebotomy point of care testing and other procedures as indicated by physician order including but not limited to electrocardiogram
• Inventories orders or re-stocks medical supplies; monitors expiration dates on all medications and medical supplies disposing appropriately as per institution policy
• Maintains logging system as required for refrigeration of medications point of care testing sterilization process or others as needed
• Performs routine maintenance/cleaning of equipment and instruments; Notifies appropriate personnel regarding any malfunction in equipment
• Maintains a safe secure and healthy work environment by following standards and procedures; complies with legal regulations
• Complies with established personal protective equipment requirements necessary for protection against exposure to blood and other potentially infections body fluids chemical disinfectants radiation and other hazardous substances
• Acts rapidly and calmly during emergencies initiates CPR and provides the necessary items called for by the team
• Transports patients and equipment as needed
• Performs any and all duties involving direct patient care as assigned by the RN/LPN/PA/MD within the framework of the New York State Nurse Practice Act and MSHS Policy and Procedures
• Documents in medical record / electronic medical record as required by hospital policy
• Greets and registers patients prepares and processes appropriate forms directs patients to appropriate areas and arranges transportation needs
• Screens incoming calls takes and responds to messages as well as responds to inquiries regarding department procedures services and programs.
• Schedules appointments and completes pre-registration via telephone including insurance verification and full patient demographics collection over the telephone or in person using computerized system(s) with accountability for the integrity of the data including all patient demographics and insurance information
• Fulfills clerical responsibilities as assigned using the electronic medical record (EMR) system or manually as necessary to include: sending and receiving patient medical records; obtaining lab/x-ray reports discharge summaries referral information etc.
• Completes forms and requisitions as needed managing charts to ensure information is completed and filed appropriately. Assists in the creation and maintenance of medical charts.
• Retrieves lab pathology and diagnostic testing and operative reports and data from computer systems
• Checks verifies and updates insurance information utilizing internal or electronic sources.
• Obtains and documents managed care referrals required pre-certifications and authorizations as necessary
• Supports surgical or procedure scheduling or other similar role(s) verifying times with patients; preparing charts pre-admissions and consent forms

Requirements:

• High School 1-2 years current experience as a Medical Assistant preferred
• Medical Assistant Certificate required EKG and Phlebotomy skill
• BLS (American Heart Association)
• Intermediate Computer skills required ( Word and Excel)
• Excellent communication and interpersonal a professional courteous and respectful attitude in dealing with patients and families Maintains confidentiality and professional work environment.