Quality Assurance Consultant â Data & Technology
Quality Assurance Consultant â Data & Technology
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Job Description
Quality Assurance Consultant Data & Technology
Job No: 676434
Canberra Rest of ACT Various Sydney - Inner Suburbs & CBD Sydney - Outer Suburbs Central Coast Newcastle North Coast South Coast Western NSW NSW - Other Darwin Rest of NT Brisbane - Inner Suburbs & CBD Brisbane - Outer Suburbs Toowoomba Gold Coast Sunshine Coast North QLD Far North QLD Western QLD Central QLD QLD - Other Adelaide Rest of SA Hobart Rest of TAS Melbourne - Inner Suburbs & CBD Melbourne - Outer Suburbs Gisborne Rest of VIC Perth Rest of WA
Permanent Full Time
Insurance
Pay Band 4
- Great opportunity to join our amazing Quality Assurance team
- Hybrid Working Environment Bonus Flexi Days (up to 5 days extra leave)
- Flexible location any state
About the role
The purpose of the Quality Assurance (QA) Consultant Data & Technology is to support the adoption of QA best practices by helping Advisors optimise systems and technology including automation and AI. The role focuses on enhancing processes defining business requirements and supporting implementation through collaboration and change management.
What youll do
- Identify inefficiencies and automation opportunities in QA-related data and technology processes
- Collaborate across vertical teams to gather and define business requirements supporting system and process improvements
- Support and maintain QA systems including Verint Genesys Detect and associated data feeds
- Assist with testing change management and the rollout of new or enhanced QA solutions
- Liaise with teams such as Automation Delivery and Data Science to optimise technology use and drive innovation in QA
What youll bring
- 3 years of experience in insurance and/or financial services
- 1 years in a project or delivery-focused role ideally within a geographically dispersed team
- Prior experience in a data-driven or technology-focused role
- Strong understanding of Quality Assurance frameworks and practices
- Familiarity with insurance industry obligations and standards
PD - QA OPE - QA Data Technology
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace we encourage you to contact for a confidential conversation.
Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time
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Employment Type
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