Outreach Manager, Veteran Affairs (Northern California)
Outreach Manager, Veteran Affairs (Northern California)
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$ 65000 - 75000
1 Vacancy
Job Description
Why Charlie Health
Millions of people across the country are navigating mental health conditions substance use disorders and eating disorders but too often theyre met with barriers to care. From limited local options and long wait times to treatment that lacks personalization behavioral healthcare can leave people feeling unseen and unsupported.
Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized virtual care rooted in connectionbetween clients and clinicians care teams loved ones and the communities that support them. By focusing on people with complex needs were expanding access to meaningful care and driving better outcomes from the comfort of home.
As a rapidly growing organization were reaching more communities every day and building a team thats redefining what behavioral health treatment can look like. If youre ready to use your skills to drive lasting change and help more people access the care they deserve wed love to meet you.
About the Role
Charlie Health is one of the fastest-growing startups in the healthcare industry working tirelessly to connect people everywhere to life-saving mental health treatment. Our Outreach team members are the lifeblood of our business; they know our product partners and patients better than anyone. In this role youll be joining a team of passionate professionals dedicated to our mission of providing critical mental health resources to the military community.
In this position you will build relationships with key stakeholders within Veteran Affairs including healthcare providers leadership and community support officers to ensure that veterans have access to Charlie Healths mental health services. You will educate VA communities about our programs and collaborate closely with military partners to address their unique mental health needs.
This role requires a strong sense of purpose and an ability to communicate the value of our services within the Veteran Affairs ecosystem. While the work can be challenging every interaction you have will directly impact the well-being of those who serve our country.
In your role youll have unparalleled responsibility while collaborating with sharp spirited and ambitious coworkers. Youll also receive competitive benefits ensuring you have the resources to thrive both personally and professionally.
At Charlie Health we believe in leading with our why and connecting with our purpose every day. Join us to find not only a career but a calling.
Responsibilities
- Develop and operationalize a go-to-market strategy specifically focused on VA Hospitals
- Create build and manage relationships with military healthcare providers mental health officers and base leadership across priority markets
- Go in the field 4-5 days/week visiting VA Hospitals to conduct educational meetings presentations and outreach activities aimed at raising awareness of Charlie Healths mental health resources
- Identify needs address barriers to treatment and establish partnerships with VA referral sources to increase access to care for veterans
- Design tailored strategies to engage and support VA healthcare systems and community networks
- Deepen Charlie Healths penetration across existing military partnerships and collaborate on long-term initiatives
- Attend and lead educational events presentations and outreach efforts at VA Hospitals as well as virtual meetings and webinars to maintain engagement
- Synthesize and share feedback from VA partners and stakeholders to inform the companys marketing and product strategies
- Work closely with internal teams including marketing product client success and legal to achieve go-to-market goals in the military channel
Requirements
- Must reside in Northern California
- Must have a Veteran ID Card
- Must be fluent in English
- Ability to travel to VA Hospitals across Northern California
- You have 3-4 years proven sales experience - owning & overachieving KPIs is a plus
- Ability to build relationships educate and collaborate with military personnel and leadership
- Ability to energize advise & persuade senior corporate personnel
- Strong interpersonal relationship-building and listening skills with a natural consultative style
- Strong project management skills with a demonstrable ability to corral and manage details in a fast-paced fluid environment
- Experience with Microsoft Office/Teams and Salesforce
Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time exempt employees. Read more about our benefits here.
Additional Information
The total target base compensation for this role will be between $65000 and $75000 per year at the commencement of employment. In addition to base compensation this role offers a target performance-based bonus. Please note pay will be determined on an individualized basis and will be impacted by location experience expertise internal pay equity and other relevant business considerations. #LI-HYBRID
Our Values
- Connection: Care deeply & inspire hope.
- Congruence: Stay curious & heed the evidence.
- Commitment: Act with urgency & dont give up.
Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health please go directly to our Careers Page: Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @ email addresses. Legitimate emails will never originate from or other commercial email services.
Recruiting agencies please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner and we will not pay any fee associated with unsolicited referrals.
At Charlie Health we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role without regard to disability or need for accommodation.
By submitting your application you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help reply HELP.
Required Experience:
Manager
Employment Type
Full-Time
